[NFBWATlk] Chase Bank

[Kaye Kipp]

Wow.  How cool is that!

> On Jun 19, 2026, at 7:47 AM, Becky Frankeberger via NFBWATlk <nfbwatlk at nfbnet.org> wrote:
> 
> Chase Bank, they have my mortgage. Well check this out. I got this video
> talking about the Escrow. Well I hated to watch it as it is the same old
> crap. "Here is the monthly breakdown of your mortgage payment," crickets. So
> when the video was over which told me nothing, I looked further down on the
> page and there was a video that said "Audio Described of your Escrow."
> After I picked myself off the floor, I played this very well done video. It
> broke down where each bit of the mortgage payment went. It read me the
> numbers. Now I have access to the same information of millions of home
> owners. What a huge blessing. I want to send a letter phone call something
> to thank them.
> 
> 
> 
> I pay my mortgage with a phone call. They must have my voice print as I can
> ask a real person about the aspects of the mortgage, as well as just pay the
> mortgage with my voice. I always write the number down at the end confirming
> the payment.
> 
> 
> 
> Paws up to Chase and their evolving accessibility 
> 
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