[nfbwatlk] NFB Cane-Related Airlines Incident
gabias at telus.net
Tue Mar 24 04:11:33 UTC 2015
What a horrid incident! I had a similar problem with Alaska Airlines from
Seattle to Dallas in November. When I phoned to complain, I was told that
the flight crew would be educated about the correct regulation. Clearly my
request that all flight personnel be notified about 14 CFR Part 121.589(g)
I hope you file a discrimination complaint with the Department of
Transportation, not just with Alaska Airlines. By the way, since when has
it been considered sinister to ask for the name of service personnel?
George Orwell is alive and well and works for Alaska Airlines!
From: nfbwatlk [mailto:nfbwatlk-bounces at nfbnet.org] On Behalf Of Oswal via
Sent: Monday, March 23, 2015 8:32 PM
To: 'Marci Carpenter via nfbwatlk'
Subject: [nfbwatlk] NFB Cane-Related Airlines Incident
Hi Marci, just wanted you to know that I was asked to leave the Alaska
Airlines flight 667 from Dallas to Seattle this evening because of the NFB
I had stored away the cane by the window seat but before the plane would
take off, one of the crew member, Byron, asked me to hand over the cane for
I gave him the cane but asked for his name. He gave me his name but it
bothered him and he brought a second staff member to speak to me. I told him
that I have already given the cane. He told me that I had asked for their
names; therefore, they are going to take me off the plane. I assume that
they were looking for an apology from me for having asked their names.
After I got off the plane with my two younger boys, Byron followed me to
the gate and told me that he would like to resolve the issue. I told him
that I want to get home this evening but now I can't because he has taken
me off the last flight of the day to Seattle.
He told me that he could book me on the American Airlines flight next
morning. I told him that I can take care of it myself.
I did later get seats on the morning American Airlines flight for
tomorrow, and we are staying at Wyndham overnight.
Talk to you more when I get in tomorrow,
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