[nfbwatlk] NFB Cane-Related Airlines Incident

Jessiaca Evans jje1203 at gmail.com
Tue Mar 24 04:45:01 UTC 2015


What an awful incident. You would think airlines would be more educated in this day and age. I am sorry for your experience, and I hope that something good comes from this.
Regards

Sent from my iPhone

> On Mar 23, 2015, at 11:11 PM, Mary ellen via nfbwatlk <nfbwatlk at nfbnet.org> wrote:
> 
> Sushil,
> 
> What a horrid incident!  I had a similar problem with Alaska Airlines from
> Seattle to Dallas in November.  When I phoned to complain, I was told that
> the flight crew would be educated about the correct regulation.  Clearly my
> request that all flight personnel be notified about 14 CFR Part 121.589(g)
> went unheeded.
> 
> I hope you file a discrimination complaint with the Department of
> Transportation, not just with Alaska Airlines.  By the way, since when has
> it been considered sinister to ask for the name of service personnel?
> George Orwell is alive and well and works for Alaska Airlines!
> 
> Mary Ellen
> 
> 
> -----Original Message-----
> From: nfbwatlk [mailto:nfbwatlk-bounces at nfbnet.org] On Behalf Of Oswal via
> nfbwatlk
> Sent: Monday, March 23, 2015 8:32 PM
> To: 'Marci Carpenter via nfbwatlk'
> Subject: [nfbwatlk] NFB Cane-Related Airlines Incident
> 
> Hi Marci,  just wanted you to know that I was asked to leave  the Alaska
> Airlines flight 667 from Dallas to  Seattle this evening because of the NFB
> cane
> 
> I had stored  away the  cane  by the window  seat but before the plane would
> take off, one of the crew member, Byron, asked  me to hand over the cane for
> safety reasons.
> 
> I gave him  the cane but asked for his name. He gave me his name but it
> bothered him and he brought a second staff member to speak to me. I told him
> that I have already given the cane.  He told me that I  had asked for  their
> names; therefore,  they are going to take me off the plane. I assume that
> they were  looking for an apology from me for having asked  their names.
> 
> After I got off the plane with my  two younger boys,  Byron followed me  to
> the gate and  told me that he would like to resolve  the issue. I told him
> that  I want to get home this evening but now I can't because  he has  taken
> me off the last flight of the day to Seattle. 
> 
> He told me that he could book me on the American Airlines flight  next
> morning. I told him that I can take care of  it myself.
> 
> I  did later get  seats on the morning American Airlines flight for
> tomorrow, and we are  staying at Wyndham overnight.
> 
> Talk to you more when I get in  tomorrow,
> 
> Sushil
> 
> 
> 
> 
> 
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