[gui-talk] Accessible way to read emails in Outlook web access

Tue Sep 19 18:31:22 UTC 2017

Tara,

First, I am sorry you had a bad experience.  Is there a chance, since you
are not permitted to use the Outlook software, that your administrators are
limiting the options that you have on the OUTLOOK website as well?  

I would consider calling the Disability Help Line back, explain what happen,
and ask them directly if they could connect remotely to your computer and
help you make the changes you want.  If they can't or won't do it, ask for
an explanation why.  It would be helpful to all of us to understand why they
are unable or unwilling to help you.  I certainly don't want to waste
people's time if there are known circumstances where they are not able to
help.

Best regards,

Steve Jacobson

-----Original Message-----
From: TaraPrakash [mailto:taraprakash at gmail.com] 
Sent: Tuesday, September 19, 2017 12:04 PM
To: steve.jacobson at visi.com; Discussion of the Graphical User Interface, GUI
Talk Mailing List <gui-talk at nfbnet.org>
Subject: Re: [gui-talk] Accessible way to read emails in Outlook web access

I called them today but they referred me to their professional desk. And the
office 365 support set I'm supposed to contact the administrator at my
institution. 
In other words I did not have a pleasant experience with them today. 

I found out that in the settings for office 365  I should be able to change
to outlook light  but I cannot find that option in my account anywhere
According to the available information it should be in the display settings
but not here 

I talked to the technical support of my institution and they had no clue
what I was talking about 
But they have created a ticket for me  let's see what happens 

Thank you all for the support thus  far I have received on the list 
Sent from my iPhone

> On Sep 19, 2017, at 10:09 AM, Steve Jacobson via gui-talk
<gui-talk at nfbnet.org> wrote:
> 
> There is a second reason to follow Curtis's advice and contact the
Microsoft
> Disability Answer Desk.  Microsoft is using the calls to that phone number
> as a means to track problem areas and bugs.  Besides getting help, such a
> call will help make Microsoft more aware of this problem.  
> 
> Part of the difficulty with the OUTLOOK.COM web site is that there are
some
> buttons that appeared to be unlabeled that open other menus, and you can't
> always be certain where those menus will appear on the page.
> 
> Best regards,
> 
> Steve Jacobson
> 
> -----Original Message-----
> From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Curtis
> Chong via gui-talk
> Sent: Tuesday, September 19, 2017 8:56 AM
> To: 'Discussion of the Graphical User Interface, GUI Talk Mailing List'
> <gui-talk at nfbnet.org>
> Cc: Curtis Chong <curtischong at earthlink.net>
> Subject: Re: [gui-talk] Accessible way to read emails in Outlook web
access
> 
> Ah, I see the problem. Yes, it is true that using the Outlook web
interface,
> one cannot find the Options link that enables you to switch to Outlook
> Light. My preference (if possible) always is to use the real Outlook
package
> if available<smile>.
> 
> You might consider calling the Microsoft Disability Answer Desk at
> 800-936-5900 to get them to switch your interface to Outlook Light since
> they can remote into your system and do it. Last week, I used them to fix
a
> problem I was having connecting Outlook to an Exchange server for the
first
> time. They were quite helpful.
> 
> Cordially,
> 
> Curtis Chong
> 
> -----Original Message-----
> From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of
TaraPrakash
> via gui-talk
> Sent: Monday, September 18, 2017 9:02 PM
> To: Curtis Chong <curtischong at earthlink.net>
> Cc: TaraPrakash <taraprakash at gmail.com>; Discussion of the Graphical User
> Interface, GUI Talk Mailing List <gui-talk at nfbnet.org>
> Subject: Re: [gui-talk] Accessible way to read emails in Outlook web
access
> 
> Hi Curtis. 
> 
> I'm talking about outlook on the Internet  are you using the same or The
> Outlook application which is part of Microsoft office package? 
> Earlier I could find outlook light which was very accessible in comparison
> to outlook standard but in one of my accounts outlook light is not 
> 
> Easily available  and the settings which may make Outlook light version
> default for me is not accessible either 
> 
> Sent from my iPhone
> 
>> On Sep 18, 2017, at 5:28 PM, Curtis Chong <curtischong at earthlink.net>
> wrote:
>> 
>> Greetings:
>> 
>> I'm not sure what the problem is with emails and Outlook for you. I am
> using
>> Outlook now, and (for the most part) emails are reading just fine. Of
>> course, if somebody sends you an inaccessible graphic, that is a
different
>> problem<smile>.
>> 
>> Aloha,
>> 
>> Curtis Chong
>> 
>> 
>> -----Original Message-----
>> From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of
> TaraPrakash
>> via gui-talk
>> Sent: Monday, September 18, 2017 3:14 PM
>> To: gui-talk at nfbnet.org
>> Cc: TaraPrakash <taraprakash at gmail.com>
>> Subject: [gui-talk] Accessible way to read emails in Outlook web access
>> 
>> Dear all.
>> 
>> There used to be a way for reading Outlook emails in accessible format.
> But
>> looks like Microsoft has made it impossible to read emails using screen
>> readers.   I'm sure you can change something in the settings  but those
>> tabs in the settings are not accessible either.   
>> 
>> I have one institutional email ID  that does not let me configure emails
> in
>> the  outlook application 
>> On my computer. 
>> I would appreciate if somebody could suggest me some way of reading the
>> emails in Outlook web access 
>> 
>> Thanks in anticipation 
>> 
>> TP
>> Sent from my iPhone
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