[gui-talk] Jaws and MS word 2016

[Jen]

Hi Samira,

Do you have the latest Office updates? If you have the latest updates and
still have this problem, I would repair JAWS; do youy know how to do that?

Jen

spiderweb1 at sbcglobal.net

-----Original Message-----

From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Farwaneh,
Samira - (farwaneh) via gui-talk

Sent: Saturday, August 19, 2017 3:57 PM

To: Discussion of the Graphical User Interface, GUI Talk Mailing List
<gui-talk at nfbnet.org>

Cc: Farwaneh, Samira - (farwaneh) <farwaneh at email.arizona.edu>

Subject: [gui-talk] Jaws and MS word 2016

Hello All,

I have another issue with Word 16 and JAWS. When editing a document, I am
not able to have jaws read words or characters using the arrow keys and,
when reading lines, jaws reads two lines, then the third is silent. I have
to press Down, then Up Arrow, to read the one  I have missed. The problem
disappears when rebooting but reappears after  a period of time. I have the
same problem when selecting using Shift; JAWS does not read the selected
line. I am using the latest version of Jaws 18. Interestingly, arrow keys
read properly in Outlook. What do I need to do to get the arrow keys to
function properly in Word again?

Thanks for any feedback


Samira


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