[gui-talk] problems with my new Braille note

[Rob Kaiser]

That makes sense, but my old Braille note didn't take that long to reset.
Perhaps because there are some new things with the apex, that might be why
it takes so long to reset. 

Rob Kaiser
Email;
rcubfank at sbcglobal.net


-----Original Message-----
From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of David
Andrews via gui-talk
Sent: Sunday, March 27, 2016 6:28 PM
To: Discussion of the Graphical User Interface, GUI Talk Mailing List
<gui-talk at nfbnet.org>
Cc: David Andrews <dandrews at visi.com>
Subject: Re: [gui-talk] problems with my new Braille note

I don't use a Braille Note, but both those behaviors sound normal to me.  It
will take some time to reset, nothing is instant, and you loose the date and
time with most devices, with a reset.  It is a reset after all, it is
putting things back to a default state.

Dave

At 10:58 PM 3/25/2016, you wrote:

>Good evening lists:
>
>
>
>I just got a new Braille note apex in October. I seem to be having a 
>few unusual problams with it being that it is brand new:
>
>
>
>The main problem is that when it freezes, & I press reset, it takes 1 
>to 2 minutes before it resets. When it does reset, I have to reset the 
>date & time from the default date & time.
>
>
>
>Is this normal for the Braille note apex? If not, far short of sending 
>it back to Humanware for them to repair it, what can I do if anything 
>to fix this?
>
>
>
>I would rather go through someone on this list rather than call 
>Humanware & possibly wait a long time on hold to talk to a person in tech
support.
>
>
>
>Thanks in advance.
>
>
>
>Rob Kaiser
>
>Email;
>
>rcubfank at sbcglobal.net
>

         David Andrews and long white cane Harry.
E-Mail:  dandrews at visi.com or david.andrews at nfbnet.org


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