[gui-talk] problems with my new Braille note

evelyn weckerly weckerly at i2k.com
Mon Mar 28 01:54:04 UTC 2016


Hi, Dave,

I don't lose time and date on mine.  I think he should talk to 
HumanJare about this.

Evelyn



 ----- Original Message -----
From: David Andrews via gui-talk <gui-talk at nfbnet.org
To: "Discussion of the Graphical User Interface,GUI Talk Mailing 
List" <gui-talk at nfbnet.org
Date sent: Sun, 27 Mar 2016 20:28:10 -0500
Subject: Re: [gui-talk] problems with my new Braille note

I don't use a Braille Note, but both those behaviors sound normal 
to
me.  It will take some time to reset, nothing is instant, and you
loose the date and time with most devices, with a reset.  It is a
reset after all, it is putting things back to a default state.

Dave

At 10:58 PM 3/25/2016, you wrote:

Good evening lists:



I just got a new Braille note apex in October.  I seem to be 
having a few
unusual problams with it being that it is brand new:



The main problem is that when it freezes, & I press reset, it 
takes 1 to 2
minutes before it resets.  When it does reset, I have to reset 
the date &
time from the default date & time.



Is this normal for the Braille note apex? If not, far short of 
sending it
back to Humanware for them to repair it, what can I do if 
anything to fix
this?



I would rather go through someone on this list rather than call 
Humanware &
possibly wait a long time on hold to talk to a person in tech 
support.



Thanks in advance.



Rob Kaiser

Email;

rcubfank at sbcglobal.net


         David Andrews and long white cane Harry.
E-Mail:  dandrews at visi.com or david.andrews at nfbnet.org


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