[gui-talk] VoIP phones and JAWS

[Philip Ashley - BCPA]

You might want to try Tenacity Operating and their Accessaphone product.
My employer uses the Cisco VOIP system and it works well with it.

http://accessaphone.com/

-----Original Message-----
From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Susan
Kelly
Sent: Friday, September 27, 2013 4:23 PM
To: ' (gui-talk at nfbnet.org)'
Subject: [gui-talk] VoIP phones and JAWS

Our county government, of which my office is a part, has switched over to
VoIP for our phone services.  All caller identifications are now made
through the computer, and the voice mail is apparently displayed as though
it was an e-mail.  There is also an instant messaging feature (why we need
that when we have e-mail and are a fairly small building is a bit of
mystery to me!) that is fascinating my co-workers.  The problem is that
none of these features will read with JAWS, no matter what I try.  The
provider is completely clueless as to a solution.

Has anyone else encountered this situation?  If so, have you been able to
entice JAWS to read the notifications?  The service in question is through
Shore-tel.
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