[gui-talk] VoIP phones and JAWS

Steve Jacobson steve.jacobson at visi.com
Sat Sep 28 16:42:37 UTC 2013


In addition, while the voicemail is available as an email, you can still get at it on your phone by dialing a number or pressing the voicemail button.  It is 
funny, but my experience with these phones is that I could happily go into the web site to set up speed dialing, I can't figure out how to speed dial on the 
phone.  <smile>  I have heard the product listed below works well but is not cheap.

Best regards,

Steve Jacobson

On Fri, 27 Sep 2013 16:33:32 -0400, Philip Ashley - BCPA wrote:

>You might want to try Tenacity Operating and their Accessaphone product.
>My employer uses the Cisco VOIP system and it works well with it.

>http://accessaphone.com/

>-----Original Message-----
>From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Susan
>Kelly
>Sent: Friday, September 27, 2013 4:23 PM
>To: ' (gui-talk at nfbnet.org)'
>Subject: [gui-talk] VoIP phones and JAWS

>Our county government, of which my office is a part, has switched over to
>VoIP for our phone services.  All caller identifications are now made
>through the computer, and the voice mail is apparently displayed as though
>it was an e-mail.  There is also an instant messaging feature (why we need
>that when we have e-mail and are a fairly small building is a bit of
>mystery to me!) that is fascinating my co-workers.  The problem is that
>none of these features will read with JAWS, no matter what I try.  The
>provider is completely clueless as to a solution.

>Has anyone else encountered this situation?  If so, have you been able to
>entice JAWS to read the notifications?  The service in question is through
>Shore-tel.
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