[gui-talk] More?
Mark J. Cadigan
kramc11 at gmail.com
Fri Sep 3 00:36:16 UTC 2010
Although I can't say for certain having never seen the computer, have you
ruled out a hardware issue? Is there a physical problem with the USB ports?
----- Original Message -----
From: "Debbi Williamson" <debbi107 at atlanticbb.net>
To: "'NFBnet GUI Talk Mailing List'" <gui-talk at nfbnet.org>
Sent: Thursday, September 02, 2010 7:30 PM
Subject: [gui-talk] More?
> To continue with my computer issues and the advice I seek:
>
> As I said, it is a desktop with JAWS 11, XP Professional, and it is about
> three years old. I have some USB issues which I have pretty much given up
> on. I can plug in an sd card and download books for my Stream but I can't
> get the Stream to be recognized if I plug it in. I get a message that
> says
> that a usb device has mal-functioned and cannot be recognized. But, the
> card reader and my scanner work just fine. The printer? Well, I can,
> sometimes get one document to print. Then, next time, I'll get a message
> that says that the document has failed to print. (No kidding) and to
> "click
> here for trouble-shooting. I have deleted all of the things that seem to
> have anything to do with usb and rebooted the computer so that it all
> re-installs. I have delted and re-installed the printer driver. And,
> yes,
> I get one printed document. I have unplugged the computer and let it set
> for hours and, sometimes, then, I can get one thing to print but, mostly,
> that doesn't work anymore. Since I print checks to pay the bills I can't
> pay on-line, you can guess that this is pretty annoying. It is an HP
> lazer
> jet 1320, pcl6 and it is connected via usb. Can anyone think of anything
> else I can try? Is something corrupting my software?
>
> Again, thanks for any suggestions.
>
>
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