[gui-talk] More?

[Debbi Williamson]

I don't know.  Things plug into them.  The card reader seems to work no
matter where it is plugged in as does the scanner.  So, I don't know.  But,
I don't know what to look for.
 

-----Original Message-----
From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org] On
Behalf Of Mark J. Cadigan
Sent: Thursday, September 02, 2010 8:36 PM
To: NFBnet GUI Talk Mailing List
Subject: Re: [gui-talk] More?

Although I can't say for certain having never seen the computer, have you
ruled out a hardware issue? Is there a physical problem with the USB ports?

----- Original Message -----
From: "Debbi Williamson" <debbi107 at atlanticbb.net>
To: "'NFBnet GUI Talk Mailing List'" <gui-talk at nfbnet.org>
Sent: Thursday, September 02, 2010 7:30 PM
Subject: [gui-talk] More?


> To continue with my computer issues and the advice I seek:
>
> As I said, it is a desktop with JAWS 11, XP Professional, and it is about
> three years old.  I have some USB issues which I have pretty much given up
> on.  I can plug in an sd card and download books for my Stream but I can't
> get the Stream to be recognized if I plug it in.  I get a message that 
> says
> that a usb device has mal-functioned and cannot be recognized.  But, the
> card reader and my scanner work just fine.  The printer?  Well, I can,
> sometimes get one document to print.  Then, next time, I'll get a message
> that says that the document has failed to print.  (No kidding) and to 
> "click
> here for trouble-shooting.  I have deleted all of the things that seem to
> have anything to do with usb and rebooted the computer so that it all
> re-installs.  I have delted and re-installed the printer driver.  And, 
> yes,
> I get one printed document.  I have unplugged the computer and let it set
> for hours and, sometimes, then, I can get one thing to print but, mostly,
> that doesn't work anymore.  Since I print checks to pay the bills I can't
> pay on-line, you can guess that this is pretty annoying.  It is an HP 
> lazer
> jet 1320, pcl6 and it is connected via usb.  Can anyone think of anything
> else I can try?  Is something corrupting my software?
>
> Again, thanks for any suggestions.
>
>
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m 


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