[NFBWATlk] Note From Chris Jones About Walmart Shopping Experience

[Marci Carpenter]

First, let me say to Chris Jones, I’m so sorry you had this experience. This is wrong. It is supposedly not any kind of national policy but I know that a blind couple here in the Seattle area has had trouble when trying to shop in person at a local Walmart. We definitely want to address this so I will be in touch with you and anyone else who is having trouble there in the next couple of days.

Marci

Sent from Marci's iPhone

> On Mar 23, 2021, at 4:13 PM, Kaye Kipp via NFBWATlk <nfbwatlk at nfbnet.org> wrote:
> 
> Hi.
> 
> I haven't had very good experiences shopping at Wal-Mart and it had nothing to do with Covid.  They just don't appear to have good customer service.  The last time I went to Wal-Mart by myself, a customer helped me find what I was looking for.
> 
> Kaye
> 
> -----Original Message-----
> From: NFBWATlk [mailto:nfbwatlk-bounces at nfbnet.org] On Behalf Of Judy Jones via NFBWATlk
> Sent: Tuesday, March 23, 2021 4:06 PM
> To: 'NFB of Washington Talk Mailing List' <nfbwatlk at nfbnet.org>
> Cc: Judy Jones <sonshines59 at gmail.com>
> Subject: Re: [NFBWATlk] Note From Chris Jones About Walmart Shopping Experience
> 
> Hi, Chris,
> 
> 
> 
> Adding to what you have said, I know we have shopped Wal-Mart in other towns where we have lived over our lifetime, and never have had any negative reception.
> 
> 
> 
> On the list for my alma mater, some blind folks in Colorado Springs say they have been turned away from shopping in some stores when the Covid hit last year, but nothing else was mentioned.
> 
> 
> 
> I wonder how much this has to do with Wal-Mart’s reaction to Covid and their developed policy for customer assistance
> 
> 
> 
> It would be good to hear from anyone else who shops in person at a Wal-Mart store, to compare experiences.  
> 
> 
> 
> The last time I remember either one of us being turned away from shopping at any store was at a Winn Dixie in Tallahassee, Florida in 1980, right after we’d purchased our house in that neighborhood, when I went in after work to get some groceries. 
> 
> 
> 
> I was asked to come back when the store wasn’t so crowded.
> 
> 
> 
> I said I wasn’t going to do that, that I worked during the day, and was picking up groceries.  With that explanation, I was given assistance right away, and we never had any other trouble with that store, or any other that I can remember.
> 
> 
> 
> Judy
> 
> 
> 
> From: NFBWATlk <nfbwatlk-bounces at nfbnet.org> On Behalf Of Chris Jones via NFBWATlk
> Sent: Tuesday, March 23, 2021 3:55 PM
> To: nfbwatlk at nfbnet.org
> Cc: Chris Jones <clj53787 at gmail.com>
> Subject: [NFBWATlk] Note From Chris Jones About Walmart Shopping Experience
> 
> 
> 
> Dear Listers,
> This is Chris Jones from Sedro-Woolley.
> Earlier this afternoon I went to Walmart to pick up a very few items and to get some Subway sandwiches.
> I met a greeter who found me a young lady who gave me some very strange informat