[NFBCS] "menu collapsed"

[dan.tevelde at comcast.net]

Hi Tracy,

 

I don't think you are doing anything wrong. If you have access to NVDA, see
if the site works better. Most likely the developers are using a custom
component rather than semantic HTML. If they were using semantic HTML which
creates completely accessible sites, you wouldn't run into this problem. You
might contact the technical support people for the site though I doubt they
will understand your problem. Curtis is offering good suggestions but they
may not resolve your problem.

 

This problem happens all too frequently. I complained to Learning Ally about
there number of records selection drop-down in the bookshelf part of their
site and they ignored me.

 

From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Curtis Chong via NFBCS
Sent: Tuesday, April 1, 2025 10:09 AM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
Cc: Curtis Chong <chong.curtis at gmail.com>; carcione at access.net
Subject: Re: [NFBCS] "menu collapsed"

 

Hi Tracy:

 

One possible keystroke once you have opened the menu is to try pressing the
Alt with down arrow. See what happens. You should then be able to arrow
through the list. Another possibility (this happens on the Zoom website) is
to press Enter on the menu after expanding it, then try down arrowing
through the list.

 

This kind of problem is the result of website design, not a screen reader
bug.

 

Kind regards,

 

Curtis Chong

 

From: NFBCS <nfbcs-bounces at nfbnet.org <mailto:nfbcs-bounces at nfbnet.org> > On
Behalf Of Tracy Carcione via NFBCS
Sent: Tuesday, April 1, 2025 8:02 AM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org
<mailto:nfbcs at nfbnet.org> >
Cc: carcione at access.net <mailto:carcione at access.net> 
Subject: [NFBCS] "menu collapsed"

 

I'm trying to contact my Congressman, which I've done before, but now it's
extremely difficult. 

I'm on the contact page, and I have to enter a topic.  It says "topic", with
nothing else, but when I hit enter on it, a list comes up.  I try to arrow
through the list to find what I want, but it just picks something, and then
it changes to, say, agriculture, menu collapsed, and I can't get out of it
and back to the list.  

I'm using Chrome and the latest Jaws.  

I also tried with Firefox, but it's even worse.

What am I doing wrong?  This is so depressing.

Tracy, who wonders why everything has to be so hard when it used to be
easier

 

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