[GUI-Talk] unable to add my gmail account to outlook

[Curtis Chong]

Hello Madison:

First off, double check your account settings for your Gmail account. My
settings are as follows:

IMAP Server: imap.gmail.com
Incoming Server Port: 993 with SSL/TLS encryption

SMTP Server: smtp.gmail.com
SMTP Port: 465 with SSL/TLS encryption

As for an app password, I reluctantly have turned that on, too. Two step
verification in Google really isn't that bad.

The problem here is that Google keeps changing what it is doing to the
interface between Gmail and Outlook. For example, they turned off the "allow
less secure apps" setting which used to work so well.

Kind regards,

Curtis Chong


-----Original Message-----
From: GUI-Talk <gui-talk-bounces at nfbnet.org> On Behalf Of Madison Martin via
GUI-Talk
Sent: Friday, November 10, 2023 1:17 PM
To: gui-talk at nfbnet.org
Cc: Madison Martin <madison.martin2000 at outlook.com>
Subject: [GUI-Talk] unable to add my gmail account to outlook

Hi all,
Awhile ago I created a gmail account and I've been trying to add it to
outlook
(the desktop client) but I can't get it to work; after I sign into my Google
account and enter on the allow button to allow Microsoft to access my
account I
get a message saying that something went wrong and that they were unable to
connect to the incoming Imap server and when I tab there's a link that says
that
I may need to change some settings in gmail and when I enter on it says that
I
either need to set up 2-factor authentication which I did but that didn't
solve
the problem so I turned it off or generate an app password which I haven't
done
because someone on another list told me that M365 doesn't require/even
support
app passwords. I've added email accounts to outlook before without any
issues so
I really don't understand why this isn't working especially when I haven't
changed any settings on my computer. I even tried adding it using Narrator
with
the same result. Any ideas what could be wrong and what (if anything) I can
do
to be able to add my account? I'm using the latest versions of JAWS,
Microsoft
365 and Windows 11; really hope that someone can help me as I really hate to
have to give up.
Madison
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