[GUI-Talk] slow internet speed

[Gerald Levy]

What do you call "slow" Internet speed?  My Spectrum download speed is 
advertised as 200 mbps, but using Fast.com, it actually measures about 
80 mbps, which is still fast enough for my purposes.  Unfortunately, 
there probably isn't much you can do if your download speed is at least 
60 mbps because Spectrum will give you a run around that your download 
speed test is not as accurate as theirs, which is always much higher 
because they use some kind of proprietary measuring technique that they 
will not disclose. And because they are an absolute monopoly in almost 
every market they serve, you're basically stuck with them. You could 
call their customer service number and demand to speak to a customer 
retention specialist and threaten to cancel your service unless they 
either increase your Internet speed or else reduce your monthly bill, 
but good luck with that.  They will probably tell you that if you are 
not satisfied with their service, go right ahead and cancel and have a 
nice life without Internet access or cable TV.


Gerald



On 12/3/2020 12:24 AM, Rob Kaiser via GUI-Talk wrote:
> Are any other spectrum internet users having an issue with what I consider
> unusual slow internet speed? If so, is there a solution to this issue?
>
>   
>
>   
>
> Rob Kaiser Email;
>
> rcubfank at sbcglobal.net
>
>   
>
> _______________________________________________
> GUI-Talk mailing list
> GUI-Talk at nfbnet.org
> http://nfbnet.org/mailman/listinfo/gui-talk_nfbnet.org
> To unsubscribe, change your list options or get your account info for GUI-Talk:
> http://nfbnet.org/mailman/options/gui-talk_nfbnet.org/bwaylimited%40verizon.net