[gui-talk] JAWS sluggish startup
Brian Blair
brianblair at polarblairs.org
Mon Jan 9 21:06:02 UTC 2017
Hello,
I've experienced an annoying issue over several years and am wondering
if there is a solution.
I have an Acer Veriton Desktop running Windows 7 Professional 64 bit.
The computer has five user accounts for members of my family plus the
administrative account.
I currently have JAWS 17 installed and have it set to speak at the
log-on screen and also automatically start for my administrator account
and my personal account. .
Here's the problem. When another user has logged out of the computer
without re-starting it, if I attempt to log into the administrator
account or my personal account, JAWS may take up to 10 minutes before it
starts speaking. JAWS will speak the log in prompt. Once I put in the
username and password JAWS can take up to 10 minutes before it runs. If
I try to run JAWS manually after my log in I will eventually end up with
several instances of JAWS speaking at the same time and eventually have
some kind of JAWS crash.
I have also seen instances when JAWS fails to speak at the log-in
screen. I wonder if this may happen because I have observed my family
logging into their accounts before JAWS has loaded and spoken the log in
prompt.
I first noticed this issue with JAWS 16 so I uninstalled and
re-installed JAWS 17 but this did not solve this problem.
I'm planning to install JAWS 18 soon but am not optomistic this will
help the situation. The only solution I've found thus far is that if
the computer is already running I go directly from the log in screen to
Shutdown options and then hit restart. Then I can log into either my
personal or administrative account and JAWS will start up promptly after
log in.
I'm wondering if this is an unusual occurrance. It seems I should be
able to log in and log out of whatever account I choose and JAWS should
not delay starting up once the log in is accomplished.
Brian
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