[gui-talk] Jaws and MS word 2016

[Jonathan Cohn]

There are a few  things you can try.

1. Verify that the documents not in protected mode.
2. Try working with no JAWS scripts other than default are loaded.
3. Figure out the an exact way to reproduce and then provide file and
instructions to VFO Group. They will work with Microsoft if necessary.
4. Get VFO Group to provide you a copy of the beta version of JAWS.

What are some details of your documents.
Are they particularly log or have significant numbers of graphics?
Which mode do you use for reading the documents? I usually prefer "draft"
mode.
Do you use collaboration  tools on the documents?  (commenting change
history sharing on SharePoint or outlook.com ?)

With my older version of Word  I have run into issues on occasion when the
spell checker has indicated an error. I end up using several Operating
Systems and screen readers for my work so I don't remember when this
occurs.



On 25 August 2017 at 10:57, Farwaneh, Samira - (farwaneh) via gui-talk <
gui-talk at nfbnet.org> wrote:

> Thanks to all who responded to this query. I have tried all suggestions:
> refresh screne, maximize window, saving as .doc file, but  the problem
> persists. I'll have to continue closing and reopening word each time this
> happens. Is this a microsoft or Jaws issue, who do we need to report it to?
>
> Thanks again
> Samira
>
>
> -----Original Message-----
> From: Curtis Chong [mailto:curtischong at earthlink.net]
> Sent: Sunday, August 20, 2017 7:56 AM
> To: 'Discussion of the Graphical User Interface, GUI Talk Mailing List'
> Cc: Farwaneh, Samira - (farwaneh)
> Subject: RE: [gui-talk] Jaws and MS word 2016
>
> Samira:
>
> I have encountered this problem when Word is set to save files as .doc
> instead of Word 97 .doc. I can be editing along quite nicely, then all of a
> sudden, for no apparent reason, I lose the ability to navigate accurately
> within my document. I have found (for me) that the only solution is to save
> the file and close Word altogether. Then, I restart the program, and all
> seems to be well.
>
> I am running the latest versions of everything on a Windows 10 computer.
>
> One work-around, which you could try (but which I regret having to suggest)
> is to set Word so that you automatically save documents as .doc files
> instead of .docx. The problem described above does not seem to happen when
> one is editing a .doc file.
>
> Cordially,
>
> Curtis Chong
>
>
> -----Original Message-----
> From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Farwaneh,
> Samira - (farwaneh) via gui-talk
> Sent: Saturday, August 19, 2017 1:57 PM
> To: Discussion of the Graphical User Interface, GUI Talk Mailing List
> <gui-talk at nfbnet.org>
> Cc: Farwaneh, Samira - (farwaneh) <farwaneh at email.arizona.edu>
> Subject: [gui-talk] Jaws and MS word 2016
>
> Hello All,
>
> I have another issue with Word 16 and Jaws; when editing a document, I am
> not able to have jaws read words or characters using arrow keys; and when
> reading lines, jaws reads two lines then the third is silent; I have to
> press down then up arrow to read the one  that I have missed. The problem
> disappears when rebooting but it reappears after  a period of time. I have
> the same problem when selecting using shift key; Jaws does not read the
> selected line. I am using the latest version of Jaws 18. Interestingly,
> arrow keys read properly in Outlook.
> What do I need to do to get the arrow keys to function properly again in
> Word?
>
> Thanks for any feedback
> Samira
>
>
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