[gui-talk] Jaws and MS word 2016

[Sahar's Beaded Creations]

Ah, I'm glad to know that I'm not the only one experiencing this annoyance.
"Misery loves company," and all of that.  I did not know that a .doc file
does not cause that problem.  I also found the only way to get my reading
keys to work again is saving my work and exiting Word.  Once in a while,
turning off Jaws and turning it back on helps, but not always.  I wonder if
there is some add-on we all have that is causing this.  If anyone finds a
solution, please let us know; this is a very annoying problem, especially if
you are like me and have several documents open.

Warm regards,
Sahar Husseini
For hand-crafted, one-of-a-kind jewelry, please visit my Website at
www.saharscreations.com 
Find me on Facebook at www.facebook.com/saharscreations 
And remember, "Obstacles don't have to stop you.  If you run into a wall,
don't turn around and give up.
Figure out how to climb it, go through it, or work around it."
Michael Jordan

-----Original Message-----
From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Curtis
Chong via gui-talk
Sent: Sunday, August 20, 2017 9:56 AM
To: 'Discussion of the Graphical User Interface, GUI Talk Mailing List'
<gui-talk at nfbnet.org>
Cc: Curtis Chong <curtischong at earthlink.net>
Subject: Re: [gui-talk] Jaws and MS word 2016

Samira:

I have encountered this problem when Word is set to save files as .doc
instead of Word 97 .doc. I can be editing along quite nicely, then all of a
sudden, for no apparent reason, I lose the ability to navigate accurately
within my document. I have found (for me) that the only solution is to save
the file and close Word altogether. Then, I restart the program, and all
seems to be well.

I am running the latest versions of everything on a Windows 10 computer.

One work-around, which you could try (but which I regret having to suggest)
is to set Word so that you automatically save documents as .doc files
instead of .docx. The problem described above does not seem to happen when
one is editing a .doc file.

Cordially,

Curtis Chong


-----Original Message-----
From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Farwaneh,
Samira - (farwaneh) via gui-talk
Sent: Saturday, August 19, 2017 1:57 PM
To: Discussion of the Graphical User Interface, GUI Talk Mailing List
<gui-talk at nfbnet.org>
Cc: Farwaneh, Samira - (farwaneh) <farwaneh at email.arizona.edu>
Subject: [gui-talk] Jaws and MS word 2016

Hello All,

I have another issue with Word 16 and Jaws; when editing a document, I am
not able to have jaws read words or characters using arrow keys; and when
reading lines, jaws reads two lines then the third is silent; I have to
press down then up arrow to read the one  that I have missed. The problem
disappears when rebooting but it reappears after  a period of time. I have
the same problem when selecting using shift key; Jaws does not read the
selected line. I am using the latest version of Jaws 18. Interestingly,
arrow keys read properly in Outlook.
What do I need to do to get the arrow keys to function properly again in
Word?

Thanks for any feedback
Samira


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