[gui-talk] More on Wells Fargo Website

Jonathan C. Cohn jon.c.cohn at gmail.com
Thu Nov 24 13:41:13 UTC 2016


Did you try to reach out to Wells Fargo at all? I believe they have an accessibility desk.

Best wishes,

Jonathan Cohn 

> On Nov 23, 2016, at 9:58 PM, Loy via gui-talk <gui-talk at nfbnet.org> wrote:
> 
> Using Window Eyes and Win 10. I am able to navigate the transfer just fine. I also have some site and do see that the print is very light against a white background. I find this seems to be the trend on web sites now, to make the print light and very thin lines making it extremely difficult to find things with my vision.
>  ----- Original Message ----- 
>  From: Steve Jacobson via gui-talk 
>  To: gui-talk at nfbnet.org ; nfbcs at nfbnet.org 
>  Cc: Steve Jacobson 
>  Sent: Wednesday, November 23, 2016 9:29 PM
>  Subject: [gui-talk] More on Wells Fargo Website
> 
> 
>  Hi all,
> 
>  Since there has not been much written about the Wells Fargo Website change,
>  I gather there are not too many users here.  Anyway, since I had to transfer
>  some more money to one of my kids, <smile> I have observed that JAWS and
>  NVDA seem not to provide clear information as to what is happening or make
>  the web page act differently.  It all seems reasonably clear to me when I
>  use Window-Eyes, but I have much more experience with Window-Eyes than the
>  other two screen readers.  Does anyone else have any experiences with the
>  new web site or better yet, any pointers?  I would especially be interested
>  to here how JAWS users navigate the funds transfer screen.  Also, as I
>  mentioned in my original note, I had a call from a low vision user who said
>  that the print was very hard to read, light print on a white background, and
>  he could not make the page larger on a Windows 8 tablet as he was able to do
>  with their old website.
> 
>  Thanks.
> 
>  Best regards,
> 
>  Steve Jacobson
> 
> 
> 
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