[gui-talk] Issue with JAWS 17 and Word in Windows 10

[Wayne Merritt]

Stan,
I tried your suggestion. The problem is when I use Alt Tab to switch
to the Word document and then release the keys, the switch never
happens. I'm left in limbo with no window in focus. I tried refreshing
the screen with Insert Escape but that did not help. Any ideas? If
this were happening on a Windows based computer rather than a Mac, I'm
sure it would have received a much higher priority from FS. If others
experience this issue please report it to FS tech support. The same
focus issue happens whether I am using the MacBook keyboard or a USB
keyboard plugged into the Mac, so it is not the type of keyboard used.

Wayne

On 8/22/16, Stan Gowin <sgowin at verizon.net> wrote:
> Hi,
>
> This sounds like a focus problem that might be due to video driver issues.
> What happens if you alt-tab to a window with a Word document and then press
> the screen refresh key, alt-escape? Does that allow JAWS to focus on the
> window where Word is active?
>
> Regards,
> Stan
>
> Sent from my Mac Mini														
>
>> On Aug 22, 2016, at 10:44 AM, Wayne Merritt via gui-talk
>> <gui-talk at nfbnet.org> wrote:
>>
>> Hi. I at first tried using the regular Alt Tab keystroke to switch to
>> the Word documents. Since that has not worked, I have used the JAWS
>> specific keystoke Insert F10. When I try to use Alt Tab, JAWS
>> announces the name of the Word document/window, but when I release the
>> keys the focus does not move to that Word window. This has happened
>> with an external USB keyboard plugged in and with the Mac's keyboard.
>>
>> Wayne
>>
>> On 8/21/16, Jonathan Cohn <jon.c.cohn at gmail.com
>> <mailto:jon.c.cohn at gmail.com>> wrote:
>>> Using Boot Camp should not affect your windows operations at all. It
>>> should
>>> matter not at all, but you're using jaws on the windows on the Boot
>>> Camp.
>>> The only difference is there are some minor driver differences.
>>>
>>> What are you using to change to applications? Perhaps there was some
>>> issue
>>> there.
>>> On Fri, Aug 19, 2016 at 5:14 PM Wayne Merritt via gui-talk <
>>> gui-talk at nfbnet.org> wrote:
>>>
>>>> Greetings. I sent the following issue to Freedom Scientific's tech
>>>> support and was told that since I was running Windows through Boot
>>>> Camp, they could not help me. Has anyone heard of this problem and
>>>> know how I can fix it? My issue is below.
>>>>
>>>> I have a support inquery regarding using JAWS 17 with Word
>>>> 2016 on Windows 10 2nd anniversary edition. I should say from the
>>>> beginning that I am running Windows 10 on a MacBook Pro using Boot
>>>> Camp. Each time I write something or change something in my Word
>>>> document, when I switch to another window and then try to switch back
>>>> to the open Word document, JAWS always loses focus. I have had to use
>>>> the list running applications keystroke of Insert F10 to switch back
>>>> to my Word document. This is a very annoying issue since it happens
>>>> every time I want to switch back to an open or blank Word document.
>>>> Please look into this.
>>>>
>>>> Thanks,
>>>> Wayne
>>>>
>>>> --
>>>> Follow me on Twitter at:
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>>>> www.wayneism.com
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>>>
>>
>>
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