[gui-talk] Shopping on Amazon.com Has Become a Nightmare

[Jorge Paez]

Amazon is Amazon--they mess with everyone as they like, apparently,
like facebook does.
And I don't know why but on the main site there always seems to be issues.
I remember one time when I went through the order process, it wouldn't
allow me to buy what I wanted to buy. I just clicked it multiple times
but it kept refreshing the page without doing anything.
I think I eventually figured out the product was out-of-stock or
something but it never just told me that on the Amazon site.
That's very annoying.
On the upside though, Audible seems to be doing fine, so I can't
understand why Amazon can't do the same thing for the rest of its
sites.

Jorge


On 11/27/14, Gerald Levy via gui-talk <gui-talk at nfbnet.org> wrote:
>
> Happy Thanksgiving, all!  Gobble, gobble, gobble.  It would be a lot happier
> if I didn't just experience the most frustrating Amazon.com shopping
> experience I have ever experienced.  Using Firefox 29 with JAWS, I visited
> the allegedly "accessible" Amazon.com site, and proceeded to shop .  I
> successfully added 3 items to my shopping cart and clicked on the proceed to
> check out button.  On the resulting select shipping address page,I selected
> my current displayed address, which advanced me to the select shipping
> option page.  Here's where things got dicey.  On the resulting page, you are
> supposed to select your shipping option.  The last time I shopped on
> Amazon.com, there were radio buttons to select the desired shipping option,
> which for most of us would be free shipping.  But now, there were no radio
> buttons or check boxes or any other apparent means of selecting the desired
> shipping option, at least with JAWS.  So I switched to NVDA, and still could
> not determine any way to select the desired shipping option.  I relaunched
> JAWS and tried switching to the JAWS cursor, but still no go.  So I just
> navigated to the free shipping option, hit the space bar, and then, hoping
> for the best,  clicked on the continue button, which brought be to the
> select payment method page.  My credit card information was correct, so I
> clicked on the continue button, and to my surprise , landed on the place
> your order page.  I reviewed my order, and lo and behold, free shipping had
> somehow been selected, even though there had been no confirmation of this
> when I clicked on the free shipping option on the select shipping option
> page.  I verified my order and clicked on the place your order button, and
> fortunately, the thank you page came right up, confirming that my order had
> been placed successfully.  But when I received my email order confirmation a
> few minutes later, to my surprise, the order number was not listed.  I have
> never before received an email order confirmation from Amazon that did not
> contain the order number.  This is absolutely ridiculous.  It's bad enough
> that that the so-called "accessible" Amazon.com site isn't really very
> accessible , after all.  Amd now, Amazon doesn't even provide the order
> number in the order confirmation.  With the holiday season now in full
> swing, many of us will be shopping online, and for Amazon to once again
> tinker with its site to the detriment of its blind customers is
> unconscionable.  Can't anything be done to make Amazon.com more blind
> friendly? Right now, I am a very frustrated Amazon customer.  Thanks for any
> feedback.
>
> Gerald
>
>
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-- 
Yours in Christ,

Jorge

linkedin: http://www.linkedin.com/in/jorgeapaez



Two are better off than one, because together they can work more
effectively. If one of them falls down, the other can help him . . .
Two people can resist an attack that would defeat one person alone. A
rope made of three cords is hard to break.

Ecclesiastes 4:9 (TEV)


For everything, absolutely everything, above and below, visible and
invisible, . . . everything got started in him and finds its purpose
in him.

Colossians 1:16 (Msg)

Unless you assume a God, the question of life s purpose is meaningless.

Bertrand Russell, atheist