[gui-talk] JAWS and Wells Fargo

Curtis Chong curtischong at earthlink.net
Sat Nov 15 01:17:59 UTC 2014


Hi Steve:

I do not know why the problem may still be there. From my perspective, the
problem seems to have gone away, and I did try running JAWS 15 with IE 10
today just to be sure.

Cordially,

Curtis Chong

-----Original Message-----
From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Steve
Jacobson via gui-talk
Sent: Friday, November 14, 2014 2:37 PM
To: GUI-TALK List; NFB in Computer Science List
Subject: [gui-talk] JAWS and Wells Fargo

I have asked about this before here and have received some answers, but is
there anyone out there who knows what 
caused the specific problem with JAWS and the Wells Fargo web site?  The
reason I am asking again is that I had 
understood that it had been fixed for JFW 15, and several people have
written to me privately saying that the site 
works fine for them.  However, I know of four people here in Minnesota
having trouble with JAWS not seeming to think 
that the Wells Fargo sign on page is a web page at all.  I have been able to
duplicate this on one of my computers 
using a demo of JAWS 15 and Internet Explorer 11.  I even made sure to
download the latest version of JAWS 15.  Once 
JAWS encounters this page, its Virtual Cursor seems to no longer function
properly on any web pages.  

I have not determined if JAWS 16 completely corrects the problem because the
fix was said to work with JFW 15 and a 
couple of the people experiencing this are not in a position to upgrade
right now.  I am suspicious that there is 
something specific that needs to be done, maybe an internet Explorer
setting, but I have not figured out what it 
would be.  Any ideas would be appreciated.  

Best regards,

Steve Jacobson




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