[gui-talk] JAWS and Wells Fargo

Steve Jacobson steve.jacobson at visi.com
Fri Nov 14 21:36:55 UTC 2014


I have asked about this before here and have received some answers, but is there anyone out there who knows what 
caused the specific problem with JAWS and the Wells Fargo web site?  The reason I am asking again is that I had 
understood that it had been fixed for JFW 15, and several people have written to me privately saying that the site 
works fine for them.  However, I know of four people here in Minnesota having trouble with JAWS not seeming to think 
that the Wells Fargo sign on page is a web page at all.  I have been able to duplicate this on one of my computers 
using a demo of JAWS 15 and Internet Explorer 11.  I even made sure to download the latest version of JAWS 15.  Once 
JAWS encounters this page, its Virtual Cursor seems to no longer function properly on any web pages.  

I have not determined if JAWS 16 completely corrects the problem because the fix was said to work with JFW 15 and a 
couple of the people experiencing this are not in a position to upgrade right now.  I am suspicious that there is 
something specific that needs to be done, maybe an internet Explorer setting, but I have not figured out what it 
would be.  Any ideas would be appreciated.  

Best regards,

Steve Jacobson







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