[gui-talk] what to do about inacceppible web pages and emailsFW: This Weekend: Wine Cases and Organic Cashew Butter

Thu Jul 17 13:16:30 UTC 2014

If you do this, here is some suggested language you might consider using.  Just sending a list of some kind of test report may not get your point across to them.  You would need to adapt this to your situation of course and this is only some suggested phrasing if you might want to use some of it.

To whom this may concern:

I have received email from you regarding <insert subject>, however the information you provided was not created in a way I can use it.  I am blind and the information was not accessible because it was not coded to meet accessibility standards,  guidelines, or industry best practices.  I have taken the liberty to identify some of the specific technical coding problems which you can use to get your technical personnel to remediate to make this information accessible to me, and a wider audience of customers moving forward.  At the end of the day if I can't read about your products I am far less likely to be interested in them and it is in your interest to have more people who can receive your messages.  Please let me know when I can expect these accessibility problems to be remediated so I can receive your information in a more accessible way.

Note, the important items here are that you can't read their product information, they are not following standards, guidelines, and industry best practices, and that you want a time when these problems can be resolved.  It is my experience that if you don't ask people to put a date to something it won't get done, or if it does will not be at the top of their list of things to do and will get done by accident.  You might also ask for a technical support POC to follow up with regarding this kind of thing, but it is my experience that customer support and advertising folks tend not to pass cuh out.

-----Original Message-----
From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Gregory D. Rosenberg via gui-talk
Sent: Thursday, July 17, 2014 9:00 AM
To: Ray Foret Jr; Discussion of the Graphical User Interface, GUI Talk Mailing List
Cc: beth.wright at mindspring.com
Subject: Re: [gui-talk] what to do about inacceppible web pages and emailsFW: This Weekend: Wine Cases and Organic Cashew Butter

Good morning everyone,

There are many accessibility checkers on the web. Consider running one against their site and send them the output. 

Web Accessibility Checkers
http://achecker.ca/checker/index.php
http://www.508checker.com

Web Content Accessibility Guidelines
http://www.w3.org/WAI/intro/wcag

Web accessibility initiative
http://www.w3.org/WAI

Mobile Accessibility
http://www.w3.org/WAI/mobile

On Jul 16, 2014, at 13:40 CDT, Ray Foret Jr via gui-talk <gui-talk at nfbnet.org> wrote:

> Did you try to find and contact the people in charge of the sites concerned?  That would be the place I started.  IF you don't get anywhere doing that, you might write to your local cousel.
> 
> 
> Sincerely,
> the Constantly Barefooted Ray, Still a very happy Mac and iphone user!
> Sent from my Mac, the only computer with full accessibility for the blind built-in!
> 
> On Jul 16, 2014, at 1:30 PM, beth.wright--- via gui-talk <gui-talk at nfbnet.org> wrote:
> 
>> Hi, folks.  In the last few months, the web pages and emails containing information about my local neighborhood have become less and less accessible. In the past, I was able to read them fairly easily. But no more. I'm sure some of you have probably run into similar situations, and I wonder how you handled it. Right now, I'm feeling so disgusted I don't know what to do, but would appreciate some suggestions. Thanksin advance.  Beth Wright
>> 
>> ---- Original Message ----
>> From: "Weaver Street Market" <thebeet at weaverstreetmarket.coop>
>> Reply-To: "Weaver Street Market" <thebeet at weaverstreetmarket.coop>
>> Date: 07/16/14 1:47 PM
>> To: "Beth" <beth.wright at mindspring.com>
>> Cc: 
>> Sub: This Weekend: Wine Cases and Organic Cashew Butter
>> View this email in your browser (http://cp.mcafee.com/d/2DRPoO86QmbLLIKnd7bNKVJ6Wrz2bPMVUSztdNx4QsEIcCQrI6zBcQsL6zBwQsCQrFKfCzBdxBYShzV4y2EOJaDbCUOJaDbCQn1RDbcLZvCm4T7CuLsKyYCqeusp78TjVqWdAklrEIsG7DR8OJMddECQQPtPtPo0dKzTm26O8MbX6NehDQ-nMASsgvvs8njgjZN7rmZAQsI8moSXHkA3DrE6zAQszHe466Le8ceA3hPHfKur8JObPQYGn8lrxrW0G3F06Y01dCzBMQsTdwLQzh0qmObsyYZfaCBQQg62uPd44WCy12FEwQxlKpEwB3rmZpqh0_Ph008Qgbqh-xEwS21EwYjEbwaAq80ijBgQg0b_BvwwAq805B3Ph09rjW6y3o86y0ch8X2lzh09rgDVwQg3bsV_4Syyqejs7V_)
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P.S. Text the word BLIND to 85944 to donate $10 to the NFB Imagination Fund via your phone bill.

The National Federation of the Blind knows that blindness is not the characteristic that defines you or your future. Every day we raise the expectations of blind people, because low expectations create obstacles between blind people and our dreams. You can have the life you want; blindness is not what holds you back. 

--
73' & 75'
Gregory D. Rosenberg AB9MZ
gregg at ricis.com

RICIS, Inc.
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