[gui-talk] windows 7 loss of sound

Don H lmddh50 at comcast.net
Wed Dec 7 14:05:22 UTC 2011


I think it is a well known issue at Microsoft as they have created a 
program called Microsoft fixit to address the loss of sound issue. 
Trouble is to run it requires a reboot at the end which is no better 
than just doing a reboot to resolve the issue.  Having ran the Microsoft 
fixit program several times I still get random losses of sound.

On 12/7/2011 7:50 AM, Christo de Klerk wrote:
> I also had the loss of sound issue from the very start after installing
> Windows 7. With each update I was hoping it would go away, but it hasn't.
>
> Could a factor possibly be that there might be a difference between a clean
> install of Windows 7 and an upgrade from another version? A friend of mine
> is not experiencing the problem and he did a clean install. I went a
> circuitous route, upgrading from XP to Vista and then from Vista to 7.
>
>
> This thing is so random that occasionally it happens twice on a day; at
> other times, like now, my PC can be on for days without it happening.
> Unfortunately it has never happend when there was a pair of working eyes at
> hand so that could investigate further. At times I thought it happened some
> time after I had used FileZilla; at other times I thought maybe it happened
> because Skype Talking was running. But I really have not been able to
> pinpoint it or predict or avoid it. I wish it were possible to determine
> some common factor on those systems which experience the problem. I just
> know that I have only encountered this under Windows 7.
>
> Kind regards
>
> Christo
>
>
> -----Original Message-----
> From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org] On
> Behalf Of Mike Freeman
> Sent: 06 December 2011 11:51 PM
> To: 'Discussion of the Graphical User Interface, GUI Talk Mailing List'
> Subject: Re: [gui-talk] windows 7 loss of sound
>
> Doesn't that presume that sound/video drivers have been updated in the last
> year? I bought this machine about a year ago and it had this problem from
> the get-go, at least with screen-readers installed (it happened both with
> JAWS 12 and NVDA). Of course, I was running Kaspersky antivirus then and
> have since switched to Vipre Internet Security which doesn't seem to gum up
> the works as much although I'm doing an experiment today that involves
> disabling of the "anti-pishing" filter and that seems to make quite a
> difference in making the system more responsive with Outlook 2010 although
> I'm not prepared to say the problem is solved yet.
>
> Mike
>
>
> -----Original Message-----
> From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org] On
> Behalf Of Hoffman, Allen
> Sent: Tuesday, December 06, 2011 1:02 PM
> To: gui-talk at nfbnet.org
> Subject: [gui-talk] windows 7 loss of sound
>
> I think we need to focus on video drivers which include sound drivers.
> I have a box with 8gb of memory and it's happening, so would not think its
> memory related.
>
> I have not had time to do this, but check the version of your video/sound
> drivers, see if you can roll back a version, and see if things improve or
> not.  If they improve we might have a winner.
>
>
> Allen Hoffman
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