[gui-talk] Problems Galore

[Mike Arrigo]

That may be the problem, it's probably in your system tray, I'm not sure how accessible that suite is, if you can get to the settings screen for it, see if you can disable the firewall, then try the activation again.
On Sep 22, 2010, at 8:07 PM, debbi williamson wrote:

> Thanks.  I really want to see a Mac.  Hate to buy one without that; but, I can certainly see the advantages.  How do I figure out about the firewall? I Know Macafee is on this laptop but I don't know anything about working with it.
> 
> ----- Original Message ----- From: "Mike Arrigo" <n0oxy at charter.net>
> To: "NFBnet GUI Talk Mailing List" <gui-talk at nfbnet.org>
> Sent: Wednesday, September 22, 2010 4:37 PM
> Subject: Re: [gui-talk] Problems Galore
> 
> 
>> Hi, as far as activation, you might check and see if a firewall is blocking the internet connection. Regarding the issue of jaws not starting, you might try disabling the user account control feature in the control panel under user accounts, I've seen that solve a number of odd problems with different programs. It's that kind of thing that makes me glad I switched to the mac, no need to activate the screen reader and it just works.
>> On Sep 21, 2010, at 9:24 PM, debbi williamson wrote:
>> 
>>> I have been telling you all about my on-going computer issues.  Well, my desktop computer runnings JAWS 11 and XP Professional has completely died.  Will not boot up.  So, I have ordered a new desktop computer with Windows 7 64-bit.  In the meantime, my husband purchased a Del laptop with Windows 7, 64-bit from a local store.  So, today, I contacted Freedom Scientific and told them about the 64-bit change.  We downloaded from Freedom Scientific, the 64-bit demo and, when I called, I gave my serial number and got my activation code--that 20-digit code you have to fill in.  I have tried all evening to activate JAWS on his laptop via the internet.  I get to the "please wait" screen and absolutely nothing happens.  Although internet explore is connected and his home page comes up, I never get to the activation of JAWS.
>>> 
>>> A second problem we have with this laptop is that, no matter how many times I have set JAWS so it will run at the long-on, it never comes up. And, when we just had Narator, it would come up at log-on.  There is no logging on that has to be done so I don't understand why JAWS will not start.  Ever time I have tried to activate JAWS and every time I have tried to tell JAWS to run at log-on, a screen comes up asking if I want to allow changes.  (It is user account, something or other.  I can't be more clear.)  Every time, I answer yes.  I am so very frustrated and am tired of going in circles.  Also, just in case I have run out of activations, I sent JAWS asking for a reset of them.  I am happy to hear any and all suggestions.  Thanks.
>>> 
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