[gui-talk] Problems Galore

[debbi williamson]

Thanks.  I really want to see a Mac.  Hate to buy one without that; but, I 
can certainly see the advantages.  How do I figure out about the firewall? 
I Know Macafee is on this laptop but I don't know anything about working 
with it.

----- Original Message ----- 
From: "Mike Arrigo" <n0oxy at charter.net>
To: "NFBnet GUI Talk Mailing List" <gui-talk at nfbnet.org>
Sent: Wednesday, September 22, 2010 4:37 PM
Subject: Re: [gui-talk] Problems Galore


> Hi, as far as activation, you might check and see if a firewall is 
> blocking the internet connection. Regarding the issue of jaws not 
> starting, you might try disabling the user account control feature in the 
> control panel under user accounts, I've seen that solve a number of odd 
> problems with different programs. It's that kind of thing that makes me 
> glad I switched to the mac, no need to activate the screen reader and it 
> just works.
> On Sep 21, 2010, at 9:24 PM, debbi williamson wrote:
>
>> I have been telling you all about my on-going computer issues.  Well, my 
>> desktop computer runnings JAWS 11 and XP Professional has completely 
>> died.  Will not boot up.  So, I have ordered a new desktop computer with 
>> Windows 7 64-bit.  In the meantime, my husband purchased a Del laptop 
>> with Windows 7, 64-bit from a local store.  So, today, I contacted 
>> Freedom Scientific and told them about the 64-bit change.  We downloaded 
>> from Freedom Scientific, the 64-bit demo and, when I called, I gave my 
>> serial number and got my activation code--that 20-digit code you have to 
>> fill in.  I have tried all evening to activate JAWS on his laptop via the 
>> internet.  I get to the "please wait" screen and absolutely nothing 
>> happens.  Although internet explore is connected and his home page comes 
>> up, I never get to the activation of JAWS.
>>
>> A second problem we have with this laptop is that, no matter how many 
>> times I have set JAWS so it will run at the long-on, it never comes up. 
>> And, when we just had Narator, it would come up at log-on.  There is no 
>> logging on that has to be done so I don't understand why JAWS will not 
>> start.  Ever time I have tried to activate JAWS and every time I have 
>> tried to tell JAWS to run at log-on, a screen comes up asking if I want 
>> to allow changes.  (It is user account, something or other.  I can't be 
>> more clear.)  Every time, I answer yes.  I am so very frustrated and am 
>> tired of going in circles.  Also, just in case I have run out of 
>> activations, I sent JAWS asking for a reset of them.  I am happy to hear 
>> any and all suggestions.  Thanks.
>>
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>
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