[gui-talk] Problems Galore
debbi williamson
debbi107 at atlanticbb.net
Wed Sep 22 10:30:13 UTC 2010
Thanks, Cindy.
----- Original Message -----
From: "Cindy Handel" <cindy425 at verizon.net>
To: "NFBnet GUI Talk Mailing List" <gui-talk at nfbnet.org>
Sent: Tuesday, September 21, 2010 8:19 PM
Subject: Re: [gui-talk] Problems Galore
> Debbie,
>
> It's the User Account Control which is causing the problem. If you search
> for it in the search box, when you press the start menu button, you should
> be able to find out how to disable it, so it doesn't pop up. I just can't
> remember where it is, right now. After it's disabled, you should have an
> easier time authorizing JAWS; I hope!
>
> Cindy
> ----- Original Message -----
> From: "debbi williamson" <debbi107 at atlanticbb.net>
> To: <gui-talk at nfbnet.org>
> Sent: Tuesday, September 21, 2010 10:24 PM
> Subject: [gui-talk] Problems Galore
>
>
> I have been telling you all about my on-going computer issues. Well, my
> desktop computer runnings JAWS 11 and XP Professional has completely died.
> Will not boot up. So, I have ordered a new desktop computer with Windows
> 7
> 64-bit. In the meantime, my husband purchased a Del laptop with Windows
> 7,
> 64-bit from a local store. So, today, I contacted Freedom Scientific and
> told them about the 64-bit change. We downloaded from Freedom Scientific,
> the 64-bit demo and, when I called, I gave my serial number and got my
> activation code--that 20-digit code you have to fill in. I have tried all
> evening to activate JAWS on his laptop via the internet. I get to the
> "please wait" screen and absolutely nothing happens. Although internet
> explore is connected and his home page comes up, I never get to the
> activation of JAWS.
>
> A second problem we have with this laptop is that, no matter how many
> times
> I have set JAWS so it will run at the long-on, it never comes up. And,
> when
> we just had Narator, it would come up at log-on. There is no logging on
> that has to be done so I don't understand why JAWS will not start. Ever
> time I have tried to activate JAWS and every time I have tried to tell
> JAWS
> to run at log-on, a screen comes up asking if I want to allow changes.
> (It
> is user account, something or other. I can't be more clear.) Every time,
> I
> answer yes. I am so very frustrated and am tired of going in circles.
> Also, just in case I have run out of activations, I sent JAWS asking for a
> reset of them. I am happy to hear any and all suggestions. Thanks.
>
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