[gui-talk] Problems Galore

[debbi williamson]

Thanks, Cindy.

----- Original Message ----- 
From: "Cindy Handel" <cindy425 at verizon.net>
To: "NFBnet GUI Talk Mailing List" <gui-talk at nfbnet.org>
Sent: Tuesday, September 21, 2010 8:19 PM
Subject: Re: [gui-talk] Problems Galore


> Debbie,
>
> It's the User Account Control which is causing the problem.  If you search
> for it in the search box, when you press the start menu button, you should
> be able to find out how to disable it, so it doesn't pop up.  I just can't
> remember where it is, right now.  After it's disabled, you should have an
> easier time authorizing JAWS; I hope!
>
> Cindy
> ----- Original Message ----- 
> From: "debbi williamson" <debbi107 at atlanticbb.net>
> To: <gui-talk at nfbnet.org>
> Sent: Tuesday, September 21, 2010 10:24 PM
> Subject: [gui-talk] Problems Galore
>
>
> I have been telling you all about my on-going computer issues.  Well, my
> desktop computer runnings JAWS 11 and XP Professional has completely died.
> Will not boot up.  So, I have ordered a new desktop computer with Windows 
> 7
> 64-bit.  In the meantime, my husband purchased a Del laptop with Windows 
> 7,
> 64-bit from a local store.  So, today, I contacted Freedom Scientific and
> told them about the 64-bit change.  We downloaded from Freedom Scientific,
> the 64-bit demo and, when I called, I gave my serial number and got my
> activation code--that 20-digit code you have to fill in.  I have tried all
> evening to activate JAWS on his laptop via the internet.  I get to the
> "please wait" screen and absolutely nothing happens.  Although internet
> explore is connected and his home page comes up, I never get to the
> activation of JAWS.
>
> A second problem we have with this laptop is that, no matter how many 
> times
> I have set JAWS so it will run at the long-on, it never comes up.  And, 
> when
> we just had Narator, it would come up at log-on.  There is no logging on
> that has to be done so I don't understand why JAWS will not start.  Ever
> time I have tried to activate JAWS and every time I have tried to tell 
> JAWS
> to run at log-on, a screen comes up asking if I want to allow changes. 
> (It
> is user account, something or other.  I can't be more clear.)  Every time, 
> I
> answer yes.  I am so very frustrated and am tired of going in circles.
> Also, just in case I have run out of activations, I sent JAWS asking for a
> reset of them.  I am happy to hear any and all suggestions.  Thanks.
>
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