[gui-talk] More?

[Good, John]

I try saving all the stuff you want to keep and just do an
initialization of the c drive and do a factory restoration assuming you
have a restoration disk.  If you do not have one, call the manufacturer
and buy one from them.  You will need help with this.  Take it to a
computer shop, should not cost more than $150.00, unless you know
someone you can do it for you.  It's worth the money not to put up with
these headaches.  After you get your computer back.  Reinstall JFW or
whatever you use, the shop should have set up your e-mail, make sure
they do that for you.  reInstall your files that you backed up.
Download a good anti-virus and do a full scan of your files.  Your
computer shop can also do all this for you as well.  It might cost a
little more.
     John
      John

-----Original Message-----
From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org]
On Behalf Of Debbi Williamson
Sent: Thursday, September 02, 2010 7:31 PM
To: 'NFBnet GUI Talk Mailing List'
Subject: [gui-talk] More?

To continue with my computer issues and the advice I seek:

As I said, it is a desktop with JAWS 11, XP Professional, and it is
about
three years old.  I have some USB issues which I have pretty much given
up
on.  I can plug in an sd card and download books for my Stream but I
can't
get the Stream to be recognized if I plug it in.  I get a message that
says
that a usb device has mal-functioned and cannot be recognized.  But, the
card reader and my scanner work just fine.  The printer?  Well, I can,
sometimes get one document to print.  Then, next time, I'll get a
message
that says that the document has failed to print.  (No kidding) and to
"click
here for trouble-shooting.  I have deleted all of the things that seem
to
have anything to do with usb and rebooted the computer so that it all
re-installs.  I have delted and re-installed the printer driver.  And,
yes,
I get one printed document.  I have unplugged the computer and let it
set
for hours and, sometimes, then, I can get one thing to print but,
mostly,
that doesn't work anymore.  Since I print checks to pay the bills I
can't
pay on-line, you can guess that this is pretty annoying.  It is an HP
lazer
jet 1320, pcl6 and it is connected via usb.  Can anyone think of
anything
else I can try?  Is something corrupting my software?  

Again, thanks for any suggestions.


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