[gui-talk] Problem With New Adobe Reader 10

[James Pepper]

Gerald:  Generally Adobe does not work out all the bugs of their new
software until about a year after it is released.  I always recommend that
you never buy an Adobe Product its first year of release, let them sort out
all the bugs and use the previous version, that works!

Particularly Acrobat, I remember several years ago they had introduced a
problem which caused JAWS to skip pages and they knew about it from the
get-go but didn't bother to fix it until a year later.  Always make sure you
have previous editions on your computer before you make any changes.  They
have some fundamental problems that make their content inaccessible and
these problems are consistent across all of their products, but the only way
they will figure this out is to find the problem themselves, they will not
listen to anyone else and since they are not blind, that isn't going to
happen anytime soon.

James

On Sun, Nov 21, 2010 at 5:27 PM, Gerald Levy <bwaylimited at verizon.net>wrote:

>
> Adobe recently released the latest version of Adobe Reader, version 10.0.
>  I had been using Adobe Reader 9.4 with no problems, so like a dope, I
> downloaded and installed Adobe Reader  10.0 from the Adobe download page.
>  The installation went smoothly and once it was completed, I was presented
> with the Accessibility Wizard, which I tabbed through without making any
> changes.  But when I tried to download a PDF file using this new version of
> Adobe Reader, instead of the familiar Windows file download dialog with
> progress bar announcements, I got instead what appeared to be an Adobe file
> downloader with no progress bar announcements.  Using the JAWS cursor, I
> tracked the download progress, but when it reached about 70%, it just
> stopped and would not continue.  So I tried downloading a different PDF file
> that I had previously downloaded successfully using Adobe Reader 9.4, but
> the same thing happened: the download reached about 70% and stopped.  So I
> unstalled Adobe Reader 10.0 and performed a System Restore to roll back to
> Adobe Reader 9.4.  I got version 9.4, all right, but not the screen reader
> accessible version.  So I unstalled this version of 9.4 and downloaded a
> fresh copy of the accessible version of 9.1 and used the Check for Updates
> feature to restore version 9.4.  Now Adobe Reader is working fine again.
>  Apparently, I encountered some kind of problem with Adobe Reader 10.0.  Has
> anyone else experienced problems with this new version of Adobe Reader?  I'm
> running JAWS 9 with XP Pro. Thanks for any feedback.
>
> Gerald
>
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