[gui-talk] Fwd: Windows 7 and Window-Eyes 7.X - A Less in Version Conundrum

[Steve Pattison]

 From:    Aaron Smith aaron at gwmicro.com
 To:      GW Micro Support List GW-Info at gwmicro.com

Greetings,

To help clear up some confusion regarding the versions of Window-Eyes 
required to get installed under Windows 7, listen closely:

If you are installing Window-Eyes, from scratch, you will need a CD. 
That has always been, and will always be the case. We're are at version 
7.11 right now, and ensuring you have the best support for all operating 
systems, regardless of how and where you're installing, it behooves you 
to have a CD of Window-Eyes 7.11.

That being said, if you are installing Window-Eyes under Windows 7, and 
you only have access to a Window-Eyes 7.0, 7.01, or 7.1 CD, you may use 
that CD to get Window-Eyes installed, and then run the upgrade from the 
Window-Eyes upgrade page (www.gwmicro.com/upgrade). Let me make this 
clear, as I feel the point was lost somewhere in previous 
communications. You are not required to have a Window-Eyes 7.11 CD to 
install Window-Eyes under Windows 7.

We have not tested installing anything prior to Window-Eyes 7.11 under 
Windows 7, and therefor are not willing to spend a lot of time 
diagnosing potential problems that may occur. That's why we strongly 
recommended that you have a Window-Eyes 7.11 CD. Window-Eyes 7.11 is 
already four versions ahead of a Window-Eyes 7 CD. But, understand that 
you may use a Window-Eyes 7, 7.01, or 7.1 CD to at least get Window-Eyes 
installed under Windows 7, and then immediately run the upgrade for the 
best in Windows 7 support.

If you are upgrading from Windows Vista to Windows 7, you will need to 
uninstall Window-Eyes first (as mentioned in www.gwmicro.com/KB1111). It 
may be possible to leave Window-Eyes, and simply re-install the mirror 
driver once Windows 7 is finished installing, but we've not tested this 
environment, and feel it is more work than just uninstalling prior to 
the upgrade, and re-installing after. If you only have a Window-Eyes 7, 
7.01, or 7.1 CD, and are upgrading to Windows 7, as mentioned above, you 
can still use that CD to at least get Window-Eyes installed, and then 
run the 7.11 upgrade.

To recap, if you only have a Window-Eyes 7, 7.01, or 7.1 CD, and want to 
install Window-Eyes under Windows 7, you may do so, and then immediately 
upgrade to Window-Eyes 7.11 for the most robust support for the Windows 
7 operating system. We still, however, strongly recommend obtaining a 
Window-Eyes 7.11 CD, as this will cover you regardless of operating 
system, and updated Window-Eyes mobile install (which does not come with 
the downloaded upgrade).

I hope this helps clear up any confusion.

Thanks,

Aaron

-- 
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Aaron Smith
GW Micro
Phone: 260/489-3671
Fax: 260/489-2608
WWW: http://www.gwmicro.com
FTP: ftp://ftp.gwmicro.com
Technical Support & Web Development

Regards Steve
Email:  srp at internode.on.net
MSN Messenger:  internetuser383 at hotmail.com
Skype:  steve1963
Twitter:  steve9782