[Colorado-Talk] Disney Plus Not Accessible to the Blind

Wed Nov 13 18:30:01 UTC 2019

Hello dear colleagues, brothers and sisters, friends and neighbors. I am thrilled that we have a, “discussion“ list here in Colorado. I love Colorado Talk. I hope that more and more of our friends and colleagues subscribe to the list. I hope that each of you will promote this list in your chapter meetings and elsewhere. It’s a wonderful, safe place to  share information. A great place to discuss and even debate the challenges and possibilities. I would like to emphasize, a safe place to discuss and debate the opportunities and or problems which lie ahead. We have recently enjoyed an outstanding state convention. Our affiliate truly is based on the premise that, together, together, with love, with love, hope and determination we transform dreams into reality. That is the motto by which we conduct business. In my view, it has been the underpinning of this discussion list. It is important that we bring our diverse views to our discussions in a way that is kind, understanding and appreciative of each one of our members. We do not have to agree. But I am convinced that we must be agreeable. I write this post because as I scrolled through the posts I began to notice a little bit of A harsh tone, a critical tone. I then read Renee‘s observation. I agree with her. This is a list based on sharing the philosophy, generosity ideas and opinions from each member. Now, when it comes to what’s accessible and what isn’t. I would be the last person on gods green earth to talk about this issue intelligently. And while I have the deepest respect for everyone’s observations and opinions on this issue. I am prone to except and act upon the guidance I get from my long-standing colleagues and thought leaders like Curtis Chong. If Jesica Beecham posts on wellness I am likely to give her comments great credence. She’s a subject matter expert. If Dan Berk posts about social media. I am very likely to give his experience and knowledge defferense. If Scott offers an opinion on the law. Although I realize that there may be other legal opinions. I am more likely to give his opinion greater weight in my mind. If Eliza offers her opinion about Braille. I will likely except that opinion. I mean, I’m clueless about the UEB code. By saying these things I am in no way discounting the knowledge and experience offered by others. I am saying that I will go into battle with these expert colleagues. If they tell me that something is worth fighting for. I will fight for it alongside of these guys. I know very little about The real profound it needs of our colleagues in rural Colorado. But if Margaret, our president on the western slope or Rene post about the challenges of isolation and lack of service being faced by our colleagues who don’t live on the front range. I am likely to do all I can to support their initiatives. None of this should be taken to suggest that I always believe that Curtis, Dan, Scott,  Rene and others are always right. But in less I determine otherwise I will take their leader ship, direction and expertise to the bank,

At Your Service,
Kevan Worley I will follow them to the picket line. I will sign petitions and participate in email writing campaigns to public officials and corporations. And I know that they will do the same for me. This doesn’t mean that I will not consider the views of everyone. But the cats I have referenced above and many others have served with distinction for many years. They deserve my respect and loyalty. I expect the same in return. So, when folks express opinions about access technology or advocacy or philosophy I hope we will all do so with kindness and understanding. There’s no reason to be catty or snarky or mean-spirited. If you have had no trouble accessing this Disney site. Good on you. More power to you. If you can articulate the equipment you use and the steps you take. That would be outstanding. But I hope we can do it in a way that honors everyone. In the meantime, if Curtis Chong tells me to raise hell with Disney. Hell will be raised. Here is a man who has been among our elected and or appointed leader ship for 40 years. He has never let me astray yet. As far as I know. He was using TECHNOLOGIES before many on this list were born. It is really important that we push back on Curtis a little bit. Just because something worked yesterday doesn’t mean it will work today or tomorrow. But when we state our views let’s do it with grace, inclusion and love. Thanks so much for reading my views. I appreciate you guys

> On Nov 13, 2019, at 8:57 AM, Dianna Alley via Colorado-Talk <colorado-talk at nfbnet.org> wrote:
> 
> I quit arguing this issue.  People have their own views on what accessible is.  They also have an act that has guidelines so those of us regular blind people that are just trying to make it in this crazy world will never win this debate.  What we say really will not count for much in my opinion.  It will be a certain few that will decide what is and is not "accessible" for us all, unfortunately or fortunately depending on your point of view.
> 
> -----Original Message-----
> From: Colorado-Talk <colorado-talk-bounces at nfbnet.org> On Behalf Of Jenny Perdue via Colorado-Talk
> Sent: Wednesday, November 13, 2019 9:49 AM
> To: NFB of Colorado Discussion List <colorado-talk at nfbnet.org>
> Cc: Jenny Perdue <jlperdue3 at gmail.com>
> Subject: Re: [Colorado-Talk] Disney Plus Not Accessible to the Blind
> 
> My husband was able to do everything via his iPhone yesterday. It went fine.
> 
> Jenny
> 
> Sent from my iPhone
> 
>> On Nov 11, 2019, at 3:11 PM, Amy Sabo via Colorado-Talk <colorado-talk at nfbnet.org> wrote:
>> 
>> hello Curtis and all,
>> this is absurb news to hear about the new streaming service that 
>> Disney is going to bring up and, it doesn't surprise me on this at 
>> all! Disney has imo gone in not representing the blind community. I do 
>> plan to forward this onto the performing arts division list since this 
>> is a matter of the entertainment industry and, hopefully Disney will 
>> listen to your email and, advise in making this web site in signing up 
>> for this service accessible to the blind community. I was soo happy 
>> for this service to begin since i'am a Disney geek myself but, after 
>> reading your message I don't know if I want to sign up for it due to 
>> it's inaccessible use of it's web site. I hope that youget a reply to 
>> your message and, that that Disney will listen to you and, make this 
>> web site accessible for all of us who are Disney freaks to sign up 
>> and, use thisservice when it is launched this week!
>> 
>> thanks again for sharing this with us and, I will talk to you soon!
>> 
>> 
>> sincerely,
>> amy sabo
>> 
>> 
>>> On 11/11/19, Curtis Chong via Colorado-Talk <colorado-talk at nfbnet.org> wrote:
>>> Greetings:
>>> 
>>> 
>>> 
>>> If any of you are interested in signing up for the Disney Plus 
>>> streaming service, please check out the below email which I sent out today.
>>> 
>>> 
>>> 
>>> Cordially,
>>> 
>>> 
>>> 
>>> Curtis Chong
>>> 
>>> 
>>> 
>>> From: Curtis Chong <chong.curtis at gmail.com>
>>> Sent: Monday, November 11, 2019 10:25 AM
>>> To: DisneyPlusHelp at disney.com
>>> Subject: Disney Plus Not Accessible to the Blind
>>> Importance: High
>>> 
>>> 
>>> 
>>> Greetings and felicitations:
>>> 
>>> 
>>> 
>>> I am writing to lodge a formal complaint regarding the accessibility 
>>> (to blind users) of your website: https://preview.disneyplus.com/. I 
>>> and a number of other blind people have attempted, unsuccessfully, to 
>>> sign up for the soon-to-be-launched streaming service.
>>> 
>>> 
>>> 
>>> People who are totally blind use screen reading software to convert 
>>> text displayed on the screen to speech or braille. This software is 
>>> used on Windows computers (e.g., JAWS for Windows or NVDA) or on 
>>> Apple Macintosh computers (VoiceOver). In the case of a Windows 
>>> system, browsers such as Google Chrome, Mozilla Firefox, and/or 
>>> Microsoft Internet Explorer are the browsers that are used. In the 
>>> case of a Macintosh computer or a product running iOS, the Safari browser is what a blind person would use.
>>> 
>>> 
>>> 
>>> The accessibility problems appear when the new user needs to supply 
>>> information that Disney Plus asks for to get them signed 
>>> up-information such as one's email address, credit card number, etc. 
>>> Simply put, the forms used on the Disney Plus website are not 
>>> adhering to the accessibility guidelines promulgated by the Worldwide 
>>> Web Consortium-guidelines that are widely distributed and well known 
>>> throughout the industry (refer to WCAG 2.0 and 2.1).
>>> 
>>> 
>>> 
>>> As a person who is well aware of the many good things that Disney has 
>>> done to promote nonvisual access, I am extremely frustrated and 
>>> disappointed that this problem even exists. Please get this fixed as 
>>> soon as possible.
>>> 
>>> 
>>> 
>>> I can be reached by telephone at 303-745-0473 if anyone wants to 
>>> discuss this with me in person. In the meantime, thank you for your 
>>> kind attention to this problem.
>>> 
>>> 
>>> 
>>> Yours sincerely,
>>> 
>>> 
>>> 
>>> Curtis Chong
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>> 
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