[Colorado-Talk] Disney Plus Not Accessible to the Blind

[Scott C. LaBarre]

Nate, as usual, you've hit the nail on the head.  If something is usable
after taking several extra steps which may or may not require a great deal
of sophistication, then is it truly accessible?   The definition of
accessibility that I most favor  is the one that goes something like we
should be able to use whatever device or product as comfortably, easily, and
efficiently as our nondisabled peers.  Clearly, Disney has missed that mark
in the roll out.  On a national level, the NFB's tech team is reaching out
to Disney, along with other, to identify the access barriers.  Hopefully,
the issues will get resolved soon.  If not, I am confident that we will keep
advocating until the issues are fully resolved.  

Best,
Scott

-----Original Message-----
From: Colorado-Talk <colorado-talk-bounces at nfbnet.org> On Behalf Of Nate
Trela via Colorado-Talk
Sent: Tuesday, November 12, 2019 7:40 AM
To: NFB of Colorado Discussion List <colorado-talk at nfbnet.org>
Cc: Nate Trela <ntrela at gmail.com>
Subject: Re: [Colorado-Talk] Disney Plus Not Accessible to the Blind

Agreed. You know, there's a really interesting debate in what we mean by
accessible vs. something being usable. I think we sometimes conflate the
two.

I too subscribe to the idea of trying different devices/browsers/screen
readers to get things done, and in many cases I have made things work that
others insisted were not accessible. It's certainly frustrating to work
through at times. But when I have to get something done for work
immediately, I have to figure it out and then circle back.

Of course, I know not everyone can afford the tech to have all those
options. And not everyone has gotten training that would suggest sitting
there and testing all the options. I only learned of that strategy because
I'm married to the best tech instructor you'll ever find. :)

And with that said, there's really no excuse for a company the size of
Disney building something from scratch without ensuring a level of universal
accessibility. With the Domino's lawsuit happening, and the growing push for
web accessibility guidelines, I can't figure out if Disney not making the
service work for everyone is a result of ignorance, incompetence,
short-sightedness, penny pinching or a combination plate made from those.

So, many of us can use the service but some are shut out. And they're shut
out because somewhere along the line, (or its contractors) spent enough time
thoroughly testing accessibility.



On 11/12/19, ReNae Anderson via Colorado-Talk <colorado-talk at nfbnet.org>
wrote:
> Wow! Why are there such harsh words being thrown around here? I am 
> very surprised as this is not how we generally act on this list.
>
> Karyn ReNae Anderson
>
>> On Nov 12, 2019, at 6:34 AM, Dianna Alley via Colorado-Talk 
>> <colorado-talk at nfbnet.org> wrote:
>>
>
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