[Reader-users] a bit of truth about the reader

[Charlie Richardson]

The distributor I purchased mine from hasn't called me either.  But I 
wouldn't expect him to.  I would expect that he thinks all is fine if I 
don't call him.

I just came from a meeting today where I said that silence is taken as 
agreement.
----- Original Message ----- 
From: "will lomas" <lomaswilliam at googlemail.com>
To: "Kurzweil National Federation of the Blind Reader user list" 
<reader-users at nfbnet.org>
Sent: Thursday, May 15, 2008 7:07 AM
Subject: Re: [Reader-users] a bit of truth about the reader


> it is a sorry state of affairs. it would appear the american dealers
> are not at all like this. i ask any UK user, ok dean wilcox, have you
> got any calls saying how are you getting ong? can we be of assistance?
> i bet not
>
> On 15 May 2008, at 11:53, dean mills wrote:
>
>> ok interesting response see handy tech does care about its users
>> sight and
>> sound don't its a shame really they want teh money and thats it.  no
>> follow
>> ups asking how you are getting on just take money end of.
>> ----- Original Message -----
>> From: "RandyZ. Pierce" <alaric02 at sprynet.com>
>> To: "Kurzweil National Federation of the Blind Reader user list"
>> <reader-users at nfbnet.org>
>> Sent: Thursday, May 15, 2008 11:44 AM
>> Subject: Re: [Reader-users] a bit of truth about the reader
>>
>>
>>> That was one's person experience and truth.  There are many other
>>> experiences and truths.   There bad experience was interestingly
>>> still a
>>> blend of good and bad.  They hated a very bad service experience
>>> but spoke
>>> very well of how effectively they could use their classic.
>>>
>>> My experience is entirely with my KNFB Mobile.  In the first week
>>> of my
>>> untrained hand it was a mixed bag of success and over-long processing
>>> times as it struggled to work my picture into text.  I took
>>> pictures of
>>> everything and everywhere to get this test and experience into full
>>> swing.
>>> Within one week my understanding of how and where to hold it for
>>> reading
>>> improved dramatically and so did my results of quality and quicker
>>> reading
>>> by the Reader.  I haven't taken any extensive interest in the
>>> lighting and
>>> while I understand some fonts are going to have a tricky letter or
>>> two,
>>> the device is readily giving me sufficient information from the more
>>> typical fonts on most things that I'm having little difficulty in
>>> gleaning
>>> useful information from the RReader.
>>>
>>> I expect my own skills to improve further and the results to get
>>> better
>>> but at day one the results were already good enough to consider my
>>> unit a
>>> very well worthy tool.
>>>
>>> I purchased from Handy Tech US and found them fantastic in
>>> responsiveness
>>> on all fronts.  Their support and customer care has been
>>> outstanding by
>>> web accounts and I'm fantastically pleased at my decision to be a
>>> KNFB
>>> Mobile purchaser and more importantly user.
>>>
>>> Be Well,
>>> Randy
>>> & the Mighty Quinn
>>> _______________________________________________
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>>>
>>
>>
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>
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