[Reader-users] a bit of truth about the reader

[dean mills]

ok interesting response see handy tech does care about its users sight and 
sound don't its a shame really they want teh money and thats it.  no follow 
ups asking how you are getting on just take money end of.
----- Original Message ----- 
From: "RandyZ. Pierce" <alaric02 at sprynet.com>
To: "Kurzweil National Federation of the Blind Reader user list" 
<reader-users at nfbnet.org>
Sent: Thursday, May 15, 2008 11:44 AM
Subject: Re: [Reader-users] a bit of truth about the reader


> That was one's person experience and truth.  There are many other 
> experiences and truths.   There bad experience was interestingly still a 
> blend of good and bad.  They hated a very bad service experience but spoke 
> very well of how effectively they could use their classic.
>
> My experience is entirely with my KNFB Mobile.  In the first week of my 
> untrained hand it was a mixed bag of success and over-long processing 
> times as it struggled to work my picture into text.  I took pictures of 
> everything and everywhere to get this test and experience into full swing. 
> Within one week my understanding of how and where to hold it for reading 
> improved dramatically and so did my results of quality and quicker reading 
> by the Reader.  I haven't taken any extensive interest in the lighting and 
> while I understand some fonts are going to have a tricky letter or two, 
> the device is readily giving me sufficient information from the more 
> typical fonts on most things that I'm having little difficulty in gleaning 
> useful information from the RReader.
>
> I expect my own skills to improve further and the results to get better 
> but at day one the results were already good enough to consider my unit a 
> very well worthy tool.
>
> I purchased from Handy Tech US and found them fantastic in responsiveness 
> on all fronts.  Their support and customer care has been outstanding by 
> web accounts and I'm fantastically pleased at my decision to be a KNFB 
> Mobile purchaser and more importantly user.
>
> Be Well,
> Randy
> & the Mighty Quinn
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