[Reader-users] Problem, may be camera related?

[Jim Barbour]

Unfortunately, I've also seen this problem when the glue holding the
polarizers to the phone gets "spread" over the camera lens as a result
of the poloarizers slipping.  I had to remove the polarizers, clean
the lense pretty thoroughly and have someone apply new ones.

Jim

On Thu, May 01, 2008 at 06:02:29PM -0600, James gashel wrote:
> Deane, you should be absolutely certain that you are taking pictures against a plain background without any pattern whatsoever.  I would also suspect that one or both of your polarizers might have been moved.  have someone who can see compare their alignment with the pictures in the polarizer envelope, which should have been part of your product package.  the polarizers are most likely the problem.  
> 
> -original message-
> Subject: [Reader-users] Problem, may be camera related?
> From: Dean Wilcox <wilcoxdean at yahoo.co.uk>
> Date: 05/01/2008 5:18 pm
> 
> Hi,
> My reader has been working great for the week I have owned 
> it.  However, I'm now having a problem where I hear the camera sort 
> of click open like you can if you listen carefully and when I try and 
> get a field of view report or take an actual picture it tries for 
> quite a few seconds.  I can hear the camera making its noise to 
> prepare, but then the reader says picture cancelled, please make sure 
> the camera cover is open, or similar wording.  I know it i and closed 
> it and opened it to make sure, this the reader reported correctly so 
> it is open.  Now sometimes it says cannot focus try taking picture 
> again again and sometimes it will work.  This is very new and I'm 
> hoping someone else has had this problem.
> 
> 
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