[Reader-users] an additional piece of info regarding not being able to use shortcut key

[Alan & Terrie Robbins]

James

How does one know whether the software was installed to the phone memory or
memory card?

Al

-----Original Message-----
From: reader-users-bounces+arobbin1=nycap.rr.com at nfbnet.org
[mailto:reader-users-bounces+arobbin1=nycap.rr.com at nfbnet.org]On Behalf
Of James gashel
Sent: Thursday, May 01, 2008 6:28 PM
To: Kurzweil National Federation of the Blind Reader user list
Subject: Re: [Reader-users] an additional piece of info regarding not
being able to use shortcut key


Hi John, if your mobile reader is working, it must have been installed, not
just copied, to the memory card.  it may have been installed to the memory
card, which will still allow it to run but not optimally.  was the
installation performed by one of our dealers?  i would like to help you
correct this situation and see that it doesn't happen to other users.
please contact me at jim at knfbreader.com or call me at 443.854.0854 so we can
get your reader set up to work as it should.

-original message-
Subject: [Reader-users] an additional piece of info regarding not being able
to use shortcut key
From: "John Heilbrunn" <heilbrunn at mail.dk>
Date: 05/01/2008 4:11 pm

Hi again.
I have an additional piece of info on the issue on which I wrote  earlier:
the programme files which was used for the instalation was put on the memory
card and not downloaded to the memory card through using the Nokia PC suite.
I am far from sure that this has any importance, just wanted to mention it.

May i at the same time ask if you guys have experienced that the Nokia PC
suite downloaded from the Blindsea website was
- easy to install for a blind person
- is truly accessible when first installed.

As for the first issue, my experience was that during installing the N PC
Suite, JAWS did not give adequate info so as to be able to install it
without sighted help.

Regards
John
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