[Reader-users] Question for a Client

[Shelly F]

Hi Ray and Gary,
I have Model B and the reset button is on the bottom left edge, once you hit the reset the unit will do the rest.
But I have a question for Ray does the camara turn on at all? The reason I ask my PDA and camara worked fine together with one battery and would not work with the other. 
So if I might recommand making sure the batteries are fully charged and then changing them out. Making sure the flap is pulled tight across the top and trying again.
I hope this is some help.
Michelle Foster
A.V.L.C. V.P. & F.C.
  ----- Original Message ----- 
  From: Ray Campbell<mailto:ray.campbell at chicagolighthouse.org> 
  To: reader-users at nfbnet.org<mailto:reader-users at nfbnet.org> 
  Sent: Wednesday, January 30, 2008 2:48 PM
  Subject: [Reader-users] Question for a Client


  Hello:

  I received a help desk call from someone who got a new KNFB Reader last
  week.  He's been trying to call KNFB Reading Technologies about this
  problem, but hasn't heard back from anyone, mainly because the KNFB
  folks are in DC.

  So, maybe someone on this list can help.  The person who got the reader
  tells me he's having problems getting the PDA to recognize the camera.
  I know in our lab when we had a machine from someone with this problem
  that my colleague re-set it, but I'm not sure how he did it.  Does
  anyone have any step by step directions of things I can help him try to
  fix this problem?

  Thanks,



  Ray Campbell, Help Desk Technician
  Adaptive Technology Center
  Chicago Lighthouse for People Who Are Blind or Visually Impaired
  1850 W. Roosevelt Road
  Chicago, IL  60608
  312-997-3651 (Voice/Relay) or
  888-825-0080 (voice/Relay)
  ray.campbell at chicagolighthouse.org<mailto:ray.campbell at chicagolighthouse.org> 
  AIM Screen Name: tclhelp
  _______________________________________________
  Reader-users mailing list
  Reader-users at nfbnet.org<mailto:Reader-users at nfbnet.org>
  http://www.nfbnet.org/mailman/listinfo/reader-users<http://www.nfbnet.org/mailman/listinfo/reader-users>
-------------- next part --------------
Hi Ray and Gary,
I have Model B and the reset button is on the bottom left edge, once you hit the reset the unit will do the rest.
But I have a question for Ray does the camara turn on at all? The reason I ask my PDA and camara worked fine together with one battery and would not work with the other.
So if I might recommand making sure the batteries are fully charged and then changing them out. Making sure the flap is pulled tight across the top and trying again.
I hope this is some help.
Michelle Foster
A.V.L.C. V.P. & F.C.
----- Original Message -----
From:
mailto:ray.campbell at chicagolighthouse.org Ray Campbell
To:
mailto:reader-users at nfbnet.org reader-users at nfbnet.org
Sent:
Wednesday, January 30, 2008 2:48 PM
Subject:
[Reader-users] Question for a Client
Hello:
I received a help desk call from someone who got a new KNFB Reader last
week.  He's been trying to call KNFB Reading Technologies about this
problem, but hasn't heard back from anyone, mainly because the KNFB
folks are in DC.
So, maybe someone on this list can help.  The person who got the reader
tells me he's having problems getting the PDA to recognize the camera.
I know in our lab when we had a machine from someone with this problem
that my colleague re-set it, but I'm not sure how he did it.  Does
anyone have any step by step directions of things I can help him try to
fix this problem?
Thanks,
Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL  60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
mailto:ray.campbell at chicagolighthouse.org ray.campbell at chicagolighthouse.org
AIM Screen Name: tclhelp
_______________________________________________
Reader-users mailing list
mailto:Reader-users at nfbnet.org Reader-users at nfbnet.org
http://www.nfbnet.org/mailman/listinfo/reader-users http://www.nfbnet.org/mailman/listinfo/reader-users