[Reader-users] classic

[Keith and Tracy]

then they should have an upgrade policy that actually helps the prior 
consumers.  My problem is that I got my reader "classic" 6 months ago.  The 
software version was the most up to date, and the last one they are 
releasing for the classic version.  Now, I'm stuck with a out of date 
reader, with no more software updates to come.  Like I stated before, I 
payed  $3000 six mnths ago, and now I would have to fork out another $1100 
to update to a phone version.  If they would cover a flat trade up, or give 
a  serious discount for switching to the newer version, I wouln't feel so 
pissed off.  But I don't work, I live in a rural town, where the only jobs 
available are factory work and  farm work, with no public transport or para 
transit to other towns.  I have tapped out the Lion's club, and they state 
there will be no more assistence to me for at least 5 years.  We all make 
choices, but this is ridiculous.

Keith
----- Original Message ----- 
From: "Gary Wunder" <gwunder at earthlink.net>
To: "Kurzweil National Federation of the Blind Reader user list" 
<reader-users at nfbnet.org>
Sent: Saturday, February 02, 2008 7:56 PM
Subject: Re: [Reader-users] classic


> Hello James. I have no desire to argue a point on which people have 
> already
> made up their minds, but I don't blame the KNFB Reading Technologies Folks
> for putting out a reader, which was, when it was released, a state of the
> art product. How would you have them do it differently? How many personal
> data assistants and cameras should have been purchased? What kind of 
> capital
> should have been placed into the purchase of spare parts? What would you
> have thought, if three years after its release, the KNFB reader people 
> were
> still trying to push on you an old personal data assistant, and a camera,
> which was outperformed several times over by things you could easily buy 
> at
> Wal-Mart?
>
> I personally have a very hard time living in a world where the market
> expects me to throw my old DVD player a way, because I can replace it more
> cheaply than it can be repaired. I may never get accustomed to the idea 
> that
> there isn't a little electronics repair shop down the street, but that's 
> the
> world and the failure to adjust and get comfortable is mine.
>
> It is hard not to get into the mindset which says that while I don't 
> expect
> my old television to be replaced by the company when a new one comes out, 
> I
> certainly think that new hardware and software is my right, by virtue of 
> my
> initial purchase.
>
> I always think there is too much month left at the end of my money, that 
> my
> raises do not begin to keep up with the real cost of inflation, but I 
> don't
> think that gives me any kind of right to blame good people like the kind 
> we
> find at KNFB Reading Technologies.
>
> Gary
>
>
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