[Reader-users] crashed reader

Mon Apr 14 19:38:56 CDT 2008

Have you tried firstly just resetting the reader?

With my model B it's either:
Reset-Reboot the System (don't think this one is specific to models)--
Long press F4, then release and press F3.

or else, on the lower left edge of my model B there's a reset button which 
will make it reboot properly as well.

If that doesn't work, have you tried going through the installation process 
using the installation SDRam card that's basically what you use when 
upgrading the software anyway?

Can't remember the exact details, but when you download the versions of the 
software, there are instructions there, and basically what you do is first 
turn on the unit, then insert the card with the correct file structure on it 
into the slot, and it should automatically start the clean install process.

If neither of these work, then you might still have to either take it to a 
KNFB dealer, or maybe (if it's simpler) first try a PDA techie, but that 
might not help if the problem is specific to the software.

HTH

Jacob Kruger
Blind Biker
Skype: BlindZA
'...Fate had broken his body, but not his spirit...'

----- Original Message ----- 
From: "Grace Pires" <kesra at cox.net>
To: "Kurzweil National Federation of the Blind Reader user list" 
<reader-users at nfbnet.org>
Sent: Monday, April 14, 2008 9:22 PM
Subject: Re: [Reader-users] crashed reader

>I think it's the system software that is the problem.
> I took everything out of compact flash and with the same result. I hope we
> can find a solution. Otherwise it's broken.
> *****
> Grace
>
> Please sponsor me in the march for independence, Walk for Opportunity   in
> Dallas Texas. Any amount will help, no matter how small.
> Proceeds benefit the National Federation of the Blind Jernigan institute.
> http://nfb.convio.net/site/TR/Events/General?px=1095161&pg=personal&fr_id=1040
> ----- Original Message ----- 
> From: "Jacob Kruger" <jacobk at cknet.co.za>
> To: "Kurzweil National Federation of the Blind Reader user list"
> <reader-users at nfbnet.org>
> Sent: Monday, April 14, 2008 5:06 AM
> Subject: Re: [Reader-users] currupt file please help
>
>
>> Does the reader run without the memory card or does the software need to
>> be
>> installed again as such (the same process you use to upgrade the software
>> as
>> such)?
>>
>> If the software is in fact running, and it's just the document memory 
>> card
>> that now seems 'corrupt' I'd sort of assume that you can simply put it
>> into
>> a card reader slot on a laptop/PC and then clean it up/format it, since I
>> think someone else on this list said the reader would then automatically
>> restructure it when it was again inserted.
>>
>> Only problem is that you might then lose whatever you had on it before,
>> but
>> you should be able to back it up first using the card reader on the PC,
>> and
>> if the formatting/restructuring process helps, then you should be able to
>> sort of copy back the current reader documents back sort of one at a time
>> and see if they all at least work.
>>
>> HTH
>>
>> Jacob Kruger
>> Blind Biker
>> Skype: BlindZA
>> '...Fate had broken his body, but not his spirit...'
>>
>> ----- Original Message ----- 
>> From: "Grace Pires" <kesra at cox.net>
>> To: "Kurzweil National Federation of the Blind Reader user list"
>> <reader-users at nfbnet.org>
>> Sent: Sunday, April 13, 2008 7:56 PM
>> Subject: Re: [Reader-users] currupt file please help
>>
>>
>>> Hi:
>>>
>>> My reader lost power and needed to be calibrated. After it was 
>>> calibrated
>>> I
>>> put in sd card, it said to wait a few minutes and nothing happened.
>>> Someone read the screen and it said window-usbd.dll was in use or in 
>>> rom.
>>> What does that mean? How do I fix it?
>>>
>>> Thanks for your help.
>>> *****
>>> Grace
>>>
>>> Please sponsor me in the march for independence, Walk for Opportunity
>>> in
>>> Dallas Texas. Any amount will help, no matter how small.
>>> Proceeds benefit the National Federation of the Blind Jernigan 
>>> institute.
>>> http://nfb.convio.net/site/TR/Events/General?px=1095161&pg=personal&fr_id=1040
>>>
>>>
>>>
>>>
>>>
>>>
>>>> Al
>>>>
>>>> -----Original Message-----
>>>> From: reader-users-bounces at nfbnet.org
>>>> [mailto:reader-users-bounces at nfbnet.org]On Behalf Of Jonathan Mosen
>>>> Sent: Saturday, April 12, 2008 4:44 PM
>>>> To: 'Kurzweil National Federation of the Blind Reader user list'
>>>> Subject: Re: [Reader-users] Nokia Wizard failure
>>>>
>>>>
>>>> Hi Al, the CD that comes with your phone will contain the N-Series PC
>>>> Suite.
>>>> In my experience this is not as accessible as the regular PC Suite. And
>>>> the
>>>> new PC Suite that came out this week is the most accessible yet. So I
>>>> would
>>>> definitely get the latest one from Nokia's website.
>>>>
>>>> Jonathan
>>>>
>>>> -----Original Message-----
>>>> From: reader-users-bounces at nfbnet.org
>>>> [mailto:reader-users-bounces at nfbnet.org] On Behalf Of Alan & Terrie
>>>> Robbins
>>>> Sent: Sunday, 13 April 2008 8:32 a.m.
>>>> To: Kurzweil National Federation of the Blind Reader user list
>>>> Subject: Re: [Reader-users] Nokia Wizard failure
>>>>
>>>> Jonathon
>>>>
>>>> thanks.  No screen reader yet so I'll check out your suggestion.  I
>>>> notice
>>>> the CD that came with the phone installs a lot more programs than just
>>>> the
>>>> suite.  You sent a link to me yesterday with the most current version.
>>>> Should I install just that or do I need some of those other programs
>>>> from
>>>> the CD as well?
>>>>
>>>> thanks
>>>> Al
>>>>
>>>> -----Original Message-----
>>>> From: reader-users-bounces at nfbnet.org
>>>> [mailto:reader-users-bounces at nfbnet.org]On Behalf Of Jonathan Mosen
>>>> Sent: Saturday, April 12, 2008 3:28 PM
>>>> To: 'Kurzweil National Federation of the Blind Reader user list'
>>>> Subject: Re: [Reader-users] Nokia Wizard failure
>>>>
>>>>
>>>> Hi Al, when PC Suite talks about the phone being unlocked, they are
>>>> referring to the keypad. It is possible to lock the keypad to avoid
>>>> accidental key presses.
>>>>
>>>> Do you have a screen reader on your N82? When you cable the phone to
>>>> your
>>>> PC, a message comes up on the phone's screen asking you to select the
>>>> mode
>>>> you wish to use. Usually, the highlighted choice is PC Suite, which is
>>>> what
>>>> you want. If you don't have speech on the phone at this time, cable the
>>>> phone to your PC, wait a few seconds, then press the select key. That
>>>> should
>>>> start the process and PC Suite will take over from there.
>>>>
>>>> Jonathan
>>>>
>>>> -----Original Message-----
>>>> From: reader-users-bounces at nfbnet.org
>>>> [mailto:reader-users-bounces at nfbnet.org] On Behalf Of Alan & Terrie
>>>> Robbins
>>>> Sent: Sunday, 13 April 2008 7:16 a.m.
>>>> To: Reader-Users
>>>> Subject: [Reader-users] Nokia Wizard failure
>>>>
>>>> I've installed the Nokia Suite so I can install things like talks
>>>> etc. for
>>>> the N-82 .  The software installs ok (not overly JAWS friendly , I 
>>>> might
>>>> add).  When I run the wizard, I select cable as my method of 
>>>> connection.
>>>> It
>>>> then prompts me to plug the phone into the USB port.  I do this and
>>>> nothing
>>>> happens.  The message also asks to make sure your phone is unlocked?  I
>>>> thought they came that way?  How do I know if it is locked or not? 
>>>> I've
>>>> tried rebooting, reinstalling, and using a different USB port.
>>>> Suggestions?
>>>>
>>>> thanks
>>>> Al
>>>>
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