[Reader-users] Nokia suite software

Sat Apr 12 12:21:30 CDT 2008

Oh, I am sorry.  That problem sucks.

I've actually had to debug this problem once or twice.

May I suggest that you uninstall every bit of nokia software
(including drivers) from your PC (go to add/remove programs and do it
from there), and then reinstall PC suite (download the file from
blindsea.com)

Do not plug your phone into the pc until PC suite is installed,
running, and actively searching for the phone.

PC suite doesn't play well with itself.  I've had terrible luck just
upgrading PC suite without first scrubbing my machine of nokia
software, drivers, etc.

Finally, if you want it, you can also download and install the
nokia software updater, which is what will allow you to put new
firmware on your phones.

I hope that helps,

Jim

On Sat, Apr 12, 2008 at 08:35:51AM -0600, Karl Smith wrote:
> Hi Jim,
> 
> I plug in my phone and get the XP connection tone.  If I go to My Computer I
> can see N82 as one of the items.  I can open this item and look around the
> phone memory and storage card memory on the phone.  I can install Mobile
> Speak, TALKS and the KNFB Reader software and activate these if I want to.
> 
> If I go to my system tray and click on Nokia PC Suite I see all the choices
> and everything to do with synchronizing such as  Sync settings and Single
> Click Sync say "not connected".  If I go to the PC Suite software and check
> synchronize the only thing I get is View last report.  There is a button
> which says select a phone but I can't get it to do anything.
> 
> Also, if I go to the file menu in PC Suite I can select the contacts and
> even see my contacts but it still says no phone connected.  I am at a loss.
> 
> Karl
> 
> 
> 
> ____________________
> 
> Karl Smith
> Access Technology Specialist
> Axis
> 4304 South El Camino St.
> Taylorsville, Utah 84119
> 
> Phone:  866-824-7885
> Fax:    866-824-7885
> E-mail: karl at axistech.net
> 
> Life is one dumb thing after another....Love is two dumb things after each
> other.
> -----Original Message-----
> From: reader-users-bounces at nfbnet.org
> [mailto:reader-users-bounces at nfbnet.org] On Behalf Of Jim Barbour
> Sent: Friday, April 11, 2008 9:34 PM
> To: Kurzweil National Federation of the Blind Reader user list
> Subject: Re: [Reader-users] Nokia suite software
> 
> Hey Karl,
> 
> Can you explain in more detail when the sync is failing?
> 
> here are the steps I followed to sync my N82 with the new pc suite.
> 
> 1) launch pc suite.
> 2) type alt+f to get to the file menu.
> 3) arrow down and selct "synchronize"
> 4) tab to the "syncrhonize now" button
> 5) press the space bar to start.
> 
> The first time I did this, I was presented with a getting started
> wizard that helped me decide what I wanted to sync and to/from which
> application, then it just worked.
> 
> Hope that helps, and if now can you say more about where/how it fails?
> 
> Thanks,
> 
> Jim
> 
> On Fri, Apr 11, 2008 at 09:09:31PM -0600, Karl Smith wrote:
> > Hey Jonathan,
> > 
> > I wonder if you have figured out how to sync your N82 with Nokia PC Suite?
> > I have installed the latest, supposedly more accessible, version of the PC
> > Suite software with no luck.  I can connect my phone and I get the N82
> > connected message.  I can install software and copy files to and from the
> > phone.  When I try to do anything with syncing I get the message that the
> > phone isn't connected.  I even went through a process last night which I
> > have not done before which asked me to connect a phone and it seemed to
> work
> > although I still get the not connected message. 
> > 
> > I got the phone to synchronize once a while back but I don't know what I
> did
> > differently.  Do you have any ideas?  thanks.
> > 
> > Karl
> > 
> > 
> > 
> > ____________________
> > 
> > Karl Smith
> > Access Technology Specialist
> > Axis
> > 4304 South El Camino St.
> > Taylorsville, Utah 84119
> > 
> > Phone:  866-824-7885
> > Fax:    866-824-7885
> > E-mail: karl at axistech.net
> > 
> > Life is one dumb thing after another....Love is two dumb things after each
> > other.
> > -----Original Message-----
> > From: reader-users-bounces at nfbnet.org
> > [mailto:reader-users-bounces at nfbnet.org] On Behalf Of Jonathan Mosen
> > Sent: Friday, April 11, 2008 6:18 PM
> > To: 'Kurzweil National Federation of the Blind Reader user list'
> > Subject: Re: [Reader-users] Nokia suite software
> > 
> > Hi Al,  the new version is 6.86.9, and it can be downloaded at
> >
> http://nds1.nokia.com/files/support/global/phones/software/Nokia_PC_Suite_re
> > l_6_86_9_0_eng_us_web.exe
> > 
> > -----Original Message-----
> > From: reader-users-bounces at nfbnet.org
> > [mailto:reader-users-bounces at nfbnet.org] On Behalf Of Alan & Terrie
> Robbins
> > Sent: Saturday, 12 April 2008 12:09 p.m.
> > To: Kurzweil National Federation of the Blind Reader user list
> > Subject: Re: [Reader-users] Nokia suite software
> > 
> > Jonathon,
> > 
> > Thanks.  Is this upgrade available as a download?  Does it have a version
> #
> > so I could compare to the disk that came with my N-82 I picked up
> yesterday?
> > If available as a download what is the link?
> > 
> > thanks
> > Al
> > 
> > -----Original Message-----
> > From: reader-users-bounces at nfbnet.org
> > [mailto:reader-users-bounces at nfbnet.org]On Behalf Of Jonathan Mosen
> > Sent: Friday, April 11, 2008 4:22 PM
> > To: 'Kurzweil National Federation of the Blind Reader user list'
> > Subject: Re: [Reader-users] Nokia suite software
> > 
> > 
> > Nokia released an update to PC Suite earlier in the week. The install
> > process is far more accessible now. Previously one had to label the
> graphics
> > using the JAWS auto-graphics labeller, and then use the JAWS cursor to
> click
> > your way through the installation. The installer is standard now. Also the
> > actual application seems far better.
> > 
> > Jonathan
> > 
> > -----Original Message-----
> > From: reader-users-bounces at nfbnet.org
> > [mailto:reader-users-bounces at nfbnet.org] On Behalf Of Alan & Terrie
> Robbins
> > Sent: Friday, 11 April 2008 9:45 p.m.
> > To: Reader-Users
> > Subject: [Reader-users] Nokia suite software
> > 
> > How accessible is the Nokia software suite that comes with the n-82 with
> > JAWS?  I understand you need to install this to do much with the phone?
> > 
> > thanks
> > Al
> > 
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