[Reader-users] continuing problem

[Ed Meskys]

I am still having a problem charging my original model A reader. I posted
the letter from Kim Stumpf, at the NH Association for the Blind, who had
tried to help me a few days ago. She had had it plugged in for a week and it
was only 5% charged. I had complained before of the problem getting a good
connection between the transformer and Reader. When I saw her Wednesday she
said she applied a lot of pressure squeezing the top and bottom of the
reader in the vicinity of the jack, and had gotten the charge up to 20%.
She said she had phoned the help line number five times, leaving voice mail,
and never heard back.
Obviously something is wrong withthe jack. What can I do to get this
repaired? Has my warranty run out, and if so what would be the service
charge? I am very disappointed that no one from KNFB Inc has responded to my
previous post. Thanks, Ed Meskys


Edmund R. Meskys
NIEKAS Publications
National Federation of the Blind of N.H.
Moultonboro Lions Club
edmeskys at localnet.com
322 Whittier Hwy
Moultonboro NH 03254-3627
my credo:
Clinton lied, nothing happened
Bush lied, thousands died
and over 3,000 permanently brain injured