[Reader-users] When will the update be on the sight?

[James Gashel]

Hi James:

Mervyn Robertson and his associate named James traveled from the UK to
Boston for a meeting at KNFBRTI on Saturday, April 28.  I showed them the
prototype stand at that meeting.  I subsequently communicated with Mervyn
about distribution of the stand in early June.  He says he is very very
interested in having this accessory available.  

As I told you before, we have not provided any of the dealers with specific
ordering instructions.  We should be doing so this week.  Please stand by.  
	
	

-----Original Message-----
From: reader-users-bounces at nfbnet.org
[mailto:reader-users-bounces at nfbnet.org] On Behalf Of James Jolley
Sent: Monday, July 23, 2007 11:33 AM
To: Ku
		
	
	
			rzweil National Federation of the Blind Reader user
list
Subject: Re: [Reader-users] When will the update be on the sight?

Hi Jim,

You said that they were alerted to the stand on the 28th of april? We're now

in july. The person I spoke to didn't even know sutch a thing was available.

This is the trouble, there's not mutch support for the product here in the 
UK.


----- Original Message ----- 
From: "James Gashel" <jim at knfbreader.com>
To: "'Kurzweil National Federation of the Blind Reader user list'" 
<reader-users at nfbnet.org>
Sent: Monday, July 23, 2007 4:11 PM
Subject: Re: [Reader-users] When will the update be on the sight?


> Hi James:
>
> Once again you are insisting that you are being mistreated by not living 
> in
> the U. S.  This is just not the case.
>
> My response to Rob had to do with the Reader which he purchased from the
> NFB.  I was only referring to the update packages for those who purchased
> their Readers from the NFB.  We are entirely confident that that software
> will run just fine, so the updates are now being sent.  Neither version of
> the software is being posted on the website just yet.  That may happen 
> just
> about the time that Rob receives his update package in the U. S. mail.
>
> Concerning the stand, Neither your dealer nor any other dealer has been
> officially notified about the stand at this point.  All of them have seen 
> a
> picture of it, and your dealer saw a model on April 28.  So, it is not the
> case that they haven't known anything about it or that someone is holding
> back information.
>
> All dealers should be receiving a detailed notice about ordering 
> procedures
> for obtaining the stand later this week.  I know for a fact that neither
> your dealer nor any of the dealers in the U. S. has received that notice
> yet.  So, no one is holding back information from you just because you 
> don't
> live in the U. S.
>
>
> Thanks, J. G.
> *************
> James Gashel
> Vice President of Business Development
> K-NFB Reading Technology, Inc.
> telephone (443) 854-0854
> toll free (866) 836-9988
> fax (781) 263-9999
> jim at knfbreader.com
>
>
>
>
> -----Original Message-----
> From: reader-users-bounces at nfbnet.org
> [mailto:reader-users-bounces at nfbnet.org] On Behalf Of James Jolley
> Sent: Monday, July 23, 2007 10:14 AM
> To: Kurzweil National Federation of the Blind Reader user list
> Subject: [Reader-users] When will the update be on the sight?
>
> Hi Jim and folks,
>
> If the update is being shipped out to customers in the states this week,
> when will we see it on the website? As an overseas customer it is looking
> like we are possibly being short changed. For instance, our dealer, sight
> and sound technology, didn't even know of the stands exhistance, what is
> going on there? After all, i'd like to order one but I suspect the import 
> on
> it would be a fortune.
>
> All the best
>
> -James-
>
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