[Reader-users] Help!!! reader has stopped talking and tech supportis closed

[robert stigile]

Hello,
The reset button is on the bottom of the reader.
It is on the bottom right, and you will find a round hole and that is the reset 
button.  Press it in and then wait a few seconds.
Good luck,

Robert Stigile
e-mail: rstigile at sbcglobal.net


> ----- Original Message -----
>From: "Kim Morrow" <morrowmediakc at yahoo.com
>To: "'Kurzweil National Federation of the Blind Reader users 
list'"<reader-users at nfbnet.org
>Date sent: Sat, 20 Jan 2007 10:48:00 -0600
>Subject: [Reader-users] Help!!! reader has stopped talking and tech supportis 
closed

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>            Okay&#8212;I&#8217;m in need of urgent assistance here.  Naturally, 
this occurs on a Saturday when I can get absolutely no assistance from tech 
support.  I demonstrated my Reader to my Lions Club this morning, and it worked 
beautifully.  I did the usual F-4 to turn off the unit, then switched the camera 
off.  No problem.  I got the unit home&#8212;and it has totally stopped talking.  
I tried doing a reset by long pressing F4, then pressing F3.  Nothing.  I&#8217;m 
a new user, and for the life of me I can&#8217;t locate the reset button as 
described in the manual.  It should be noted that the battery is fully charged.  
 I don&#8217;t see any recessed hole on the power end&#8212;or on either end for 
that matter&#8212;of my PDA.
> 
>If anyone can help me out, could someone give a call at: 816-806-8165.  Leave 
your number on the voice mail.  I&#8217;ll take your phone number and call you 
right back so the call will be on my dime rather than yours.
> 
>Many thanks in advance,
> 
>Kimberly Morrow
> 
>Worst case scenario: How can I leave this unit in a state where all can be 
recovered when I *
>can
>* call tech support Monday morning?
> 
>