[Reader-users] Help!!! reader has stopped talking and tech support is closed

[Kim Morrow]

            Okay-I'm in need of urgent assistance here. Naturally, this
occurs on a Saturday when I can get absolutely no assistance from tech
support. I demonstrated my Reader to my Lions Club this morning, and it
worked beautifully. I did the usual F-4 to turn off the unit, then switched
the camera off. No problem. I got the unit home-and it has totally stopped
talking. I tried doing a reset by long pressing F4, then pressing F3.
Nothing. I'm a new user, and for the life of me I can't locate the reset
button as described in the manual. It should be noted that the battery is
fully charged.  I don't see any recessed hole on the power end-or on either
end for that matter-of my PDA. 

 

If anyone can help me out, could someone give a call at: 816-806-8165. Leave
your number on the voice mail. I'll take your phone number and call you
right back so the call will be on my dime rather than yours.

 

Many thanks in advance,

 

Kimberly Morrow

 

Worst case scenario: How can I leave this unit in a state where all can be
recovered when I *can* call tech support Monday morning? 

 

 

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            Okay&#8212;I&#8217;m in need of urgent assistance here. Naturally, this occurs on a Saturday when I can get absolutely no assistance from tech support. I demonstrated my Reader to my Lions Club this morning, and it worked beautifully. I did the usual F-4 to turn off the unit, then switched the camera off. No problem. I got the unit home&#8212;and it has totally stopped talking. I tried doing a reset by long pressing F4, then pressing F3. Nothing. I&#8217;m a new user, and for the life of me I can&#8217;t locate the reset button as described in the manual. It should be noted that the battery is fully charged.  I don&#8217;t see any recessed hole on the power end&#8212;or on either end for that matter&#8212;of my PDA.
 
If anyone can help me out, could someone give a call at: 816-806-8165. Leave your number on the voice mail. I&#8217;ll take your phone number and call you right back so the call will be on my dime rather than yours.
 
Many thanks in advance,
 
Kimberly Morrow
 
Worst case scenario: How can I leave this unit in a state where all can be recovered when I *
can
* call tech support Monday morning?