[Reader-users] features in the next upgrade

Fri Jan 5 22:25:37 CST 2007

Great to know. Does anyone know if the dealers have territory restrictions?

----- Original Message ----- 
From: "Sid Ordway" <docsgo at swbell.net>
To: "Kurzweil National Federation of the Blind Reader users list" 
<reader-users at nfbnet.org>
Sent: Friday, January 05, 2007 11:07 PM
Subject: Re: [Reader-users] features in the next upgrade

> J.J,
> I purchased my unit through:
> Envision Technology, Inc.
> 4905 Del Ray Avenue, Suite 320
> Bethesda, MD 20814
> (301) 654-3568
> (800) 582-5051
> fax (301) 652-1761
>
> Service and support has been excellent. I have already upgraded once and 
> have been notified that the next upgrade will be distributed very soon. I 
> tried the original NFB version of the Reader and preferred the version 
> with the function keys stacked on the side rather than in a line across 
> the top of the control panel.
>
> Sid Ordway
>
>>J.J. Meddaugh writes:
>
> This is honestly what scares me. Once those NFB units run out, we'll be
> forced to buy the KNFB from a company which, to this point, has provided
> subpar technical support at best, doesn't notify their customers about
> updates, and barely maintains a website for the product. How much longer
> will units from the NFB be available directly? I understand that this is a
> new product, but KESI is supposed to be a company with experience in
> delivering a product with decent customer support and, to this point, has
> failed. I'd understand if the price tag was much less, but some of the
> justification that is usually given for the higher price of assistive
> technology is that you're paying for the customer service along with the
> product.
>
> I hope I am proven wrong in the future.
>
>
> ----- Original Message ----- 
> From: "Gashel, James" <JGashel at NFB.ORG>
> To: "Kurzweil National Federation of the Blind Reader users list"
> <reader-users at nfbnet.org>
> Sent: Friday, January 05, 2007 4:42 PM
> Subject: Re: [Reader-users] features in the next upgrade
>
>
>> Hi Kimberly:
>>
>> Everyone who has purchased a Reader directly from the National
>> Federation of the Blind automatically receives the upgrade.  There is no
>> need for a request.
>>
>> In the case of a Reader not sold by the NFB, I suggest checking with
>> your dealer.  The timing and method of updating may vary from the
>> practice used by the NFB, so I really can't speak for how it is being or
>> will be done.
>>
>> Thanks, J. G.
>>
>> ******************************************
>>
>> James Gashel
>> Executive Director for Strategic Initiatives
>> NATIONAL FEDERATION OF THE BLIND
>> 1800 Johnson Street
>> Baltimore, Maryland  21230
>> Telephone:  (410) 659-9314, ext. 2227
>> Fax:  (410) 685-5653
>> Email:  jgashel at nfb.org
>>
>> -----Original Message-----
>> From: reader-users-bounces at nfbnet.org
>> [mailto:reader-users-bounces at nfbnet.org] On Behalf Of Kimberly Morrow,
>> PhD
>> Sent: Friday, January 05, 2007 4:36 PM
>> To: 'Kurzweil National Federation of the Blind Reader users list'
>> Subject: Re: [Reader-users] features in the next upgrade
>>
>> Jim,
>>
>>
>> Is there any way that the list could be notified when new upgrades are
>> released? This way, we will know to ask for them. In the case of JAWS
>> and Humanware, notification is automatically given to all customers when
>> an upgrade is issued. This does not appear to be the case with the KNFB
>> Reader.
>>
>> Another question: I was preparing to send in for the upgrade following
>> Version 3.0.6. Should I wait and send in for the upgrade that will come
>> out in late January, or can the step of an upgrade be skipped?
>>
>> Kimberly
>>
>> -----Original Message-----
>> From: reader-users-bounces at nfbnet.org
>> [mailto:reader-users-bounces at nfbnet.org] On Behalf Of Gashel, James
>> Sent: Friday, January 05, 2007 12:06 PM
>> To: Kurzweil National Federation of the Blind Reader users list
>> Subject: Re: [Reader-users] features in the next upgrade
>>
>> Hi Robert and all:
>>
>> We are actually making very good progress on the next upgrade, which
>> should be released well before the end of January.  At this point I can
>> tell you that the new capabilities are really quite exciting.  We have
>> been concentrating on responding to some of the most frequent
>> recommendations we received during the beta test last spring.  So, for
>> one thing, the field of view report has been enhanced in a major way.
>> It now uses the flash and actually takes a low resolution picture.  This
>> provides a report that is much closer to the results obtained when we
>> actually take a picture with down arrow.  You can even get a field of
>> view report in the dark.  Besides, the field of view report now includes
>> information on the rotation of the Reader relative to the page.  This
>> has always been presented during the picture processing sequence, but it
>> is now part of the field of view report as well.  The combination of
>> these enhancements is to give a report that really supports very
>> accurate alignment before taking a picture.  However, you can still
>> bypass the field of view report altogether, and the Reader works just
>> fine most of the time.
>>
>> Another new feature is a short-cut means to switch from one reading mode
>> to another.  This makes it very quick to go from books, articles, and
>> labels mode to bills and memos mode.  Also, the new software will allow
>> you to reprocess the last image taken in the alternate reading mode
>> immediately after changing the mode.  This is very helpful when you find
>> a document that is not reading very well in one mode but should have
>> been captured in the other.
>>
>> These are just a few of the new things you will notice coming up.
>> However, this is definitely not all.  The problem is, if I told you the
>> absolute biggest of the changes coming up, as the saying goes, I really
>> would have to kill you.
>>
>> So, since neither you nor I want anything like that to happen, please
>> stand by.
>>
>> Thanks, J. G.
>>
>> ******************************************
>>
>> James Gashel
>> Executive Director for Strategic Initiatives NATIONAL FEDERATION OF THE
>> BLIND 1800 Johnson Street Baltimore, Maryland  21230
>> Telephone:  (410) 659-9314, ext. 2227
>> Fax:  (410) 685-5653
>> Email:  jgashel at nfb.org
>>
>> -----Original Message-----
>> From: reader-users-bounces at nfbnet.org
>> [mailto:reader-users-bounces at nfbnet.org] On Behalf Of robert stigile
>> Sent: Sunday, December 31, 2006 4:52 PM
>> To: Kurzweil National Federation of the Blind Reader users list
>> Subject: Re: [Reader-users] Not Quite Tight Charger Plug
>>
>> Hello,
>> I am wondering if there are any other features you can share with us
>> that will be in the upgrade.
>> Thanks,
>> Robert Stigile
>> Email: rstigile at sbcglobal.net
>>
>>
>>> ----- Original Message -----
>>>From: "Gashel, James" <JGashel at NFB.ORG
>>>To: "Kurzweil National Federation of the Blind Reader users
>> list"<reader-users at nfbnet.org
>>>Date sent: Sun, 31 Dec 2006 16:00:26 -0500
>>>Subject: Re: [Reader-users] Not Quite Tight Charger Plug
>>
>>>Hello All:
>>
>>>The next software update, which should be distributed in January,
>> 2007,
>>>will tell you the battery status and confirm if the system is
>> connected
>>>to external power as soon as you switch it on.  This will make it
>> more
>>>automatic and straight forward to confirm that the power
>> connection has
>>>been made.
>>
>>
>>
>>>-----Original Message-----
>>>From: reader-users-bounces at nfbnet.org
>>>[mailto:reader-users-bounces at nfbnet.org] On Behalf Of JD Townsend
>>>Sent: Sunday, December 31, 2006 12:03 PM
>>>To: Kurzweil National Federation of the Blind Reader users list
>>>Subject: Re: [Reader-users] Not Quite Tight Charger Plug
>>
>>>Hi:
>>
>>> I too have noticed that the adaptor plug doesn't fit snugly and
>> have
>>>had trouble knowing if it is indeed charging unless I check by
>> turning
>>>the unit on, pressing f 1 twice, and listening to the battery
>> message.
>>>Quite a bit to go through .
>>
>>
>>>JD Townsend
>>>Daytona Beach, Florida, Earth, Sol System
>>>_______________________________________________
>>>Reader-users mailing list
>>>Reader-users at nfbnet.org
>>>http://www.nfbnet.org/mailman/listinfo/reader-users
>>>_______________________________________________
>>>Reader-users mailing list
>>>Reader-users at nfbnet.org
>>>http://www.nfbnet.org/mailman/listinfo/reader-users
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>>
>>
>
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>
> ---
> Respectfully submitted by: Dr. Sidney Ordway JD, Ph.D
> MailTo:docsgo at swbell.net
> Phone & FAX: 210-657-0059
>
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>
> 