[Reader-users] Upgrading The Reader: What Card To Use?

[James Gashel]

James and All:

Kurzweil Educational Systems Inc. (KESI) is not the same as K-NFB Reading
Technology, Inc. (KNFBRTI).  KNFBRTI introduced the Kurzweil-National
Federation of the Blind Reader in July, 2006 and sold it through an
exclusive distribution agreement with KESI.  That relationship changed in
April, 2007 when KNFBRTI decided to sell directly to dealers, rather than
having all sales coordinated through KESI.  This also resulted in a
significant price reduction.  

The change described above has also meant that KNFBRTI now provides all of
the technical support for the Reader.  Upgrades are available on the
software download page at the KNFBRTI website.  Anyone who has not done so
should download and install version 3.8.1.  Detailed instructions for doing
this are also available on that page.  Help is also available by phone at
our toll-free number--1-877-547-1500.  

Please do not hold back on installing the latest upgrade for the reason that
KESI is not around to support this product.  The point is that KNFBRTI is
available.  

Thanks, J. G.
*************
James Gashel
Vice President of Business Development
K-NFB Reading Technology, Inc.
telephone (443) 854-0854
toll free (866) 836-9988
fax (781) 263-9999
jim at knfbreader.com

-----Original Message-----
From: reader-users-bounces at nfbnet.org
[mailto:reader-users-bounces at nfbnet.org] On Behalf Of James Jolley
Sent: Thursday, December 13, 2007 2:24 AM
To: Kurzweil National Federation of the Blind Reader user list
Subject: Re: [Reader-users] Upgrading The Reader: What Card To Use?

Does this mean that the reader is no longer available then if Kurzweil  
aren't marketing them?
On 13 Dec 2007, at 08:45, Pam Drake wrote:

> Susie,
>
> In order not to confuseanyone, I want to clarify my question about  
> upgrades.
> I am sure I don't have the latest available version of the software
> installed.  I bought one of a small number of units remaining in the
> Kurzweil Educational Systems inventory when they decided to stop  
> selling
> them.  I have downloaded the upgrade available on the KNFB Reader  
> site; and
> of course I'll compare version numbers; but I didn't want to  
> overwrite the
> original software that came with my own machine until I had a working
> upgrade.  I in no way meant to suggest, or even nudge at the  
> existence of a
> new upgrade.
>
> I hope this relieves your concerns.
>
>
> -----Original Message-----
> From: reader-users-bounces at nfbnet.org
> [mailto:reader-users-bounces at nfbnet.org] On Behalf Of Stanzel, Susan -
> Kansas City, MO
> Sent: Tuesday, December 11, 2007 7:58 AM
> To: Kurzweil National Federation of the Blind Reader user list
> Subject: Re: [Reader-users] Upgrading The Reader: What Card To Use?
>
> Is there going to be an update soon?
>
> Susie Stanzel
>
> -----Original Message-----
> From: reader-users-bounces at nfbnet.org
> [mailto:reader-users-bounces at nfbnet.org] On Behalf Of Cindy Handel
> Sent: Tuesday, December 11, 2007 7:18 AM
> To: Kurzweil National Federation of the Blind Reader user list
> Subject: Re: [Reader-users] Upgrading The Reader: What Card To Use?
>
> Pam,
>
> You should have a new SD card to download your upgrade, when they're
> available.  Then, you can keep that card as the backup and you could  
> rewrite
> over the older version.  But, you should always have one card with the
> latest upgrade version on it, in case you'd need to reload the  
> software.
>
> Cindy
> ----- Original Message -----
> From: "Pam Drake" <pamdrake at drakelroy.com>
> To: "'Kurzweil National Federation of the Blind Reader user list'"
> <reader-users at nfbnet.org>
> Sent: Tuesday, December 11, 2007 2:21 AM
> Subject: [Reader-users] Upgrading The Reader: What Card To Use?
>
>
> I recall reading in the manual that the S D card containing the  
> software
> and
> supplied with the Reader should not be overwritten and used to upgrade
> the
> software.  Am I interpreting this correctly, or does this mean that  
> this
> card should be reserved for the Reader software upgrades only, and not
> used
> for other devices, as I have read some people have done, only to find
> they
> have needed to re-install the Reader software originally contained on
> the
> card?
>
> Please clarify.  I have a second HC S D card which I can use for the
> purpose, but want to make sure I understand the original instructions.
>
> Thanks very much in advance.
>
> Pam
>
> _______________________________________________
> Reader-users mailing list
> Reader-users at nfbnet.org
> http://www.nfbnet.org/mailman/listinfo/reader-users

_______________________________________________
Reader-users mailing list
Reader-users at nfbnet.org
http://www.nfbnet.org/mailman/listinfo/reader-users