[Reader-users] my reader has died...

[Tracy Carcione]

The charger has a plug, a box, and a wire that goes to the Reader.  Is it
possible the plug is not snugly fitted into the box?  They do come apart.
Just a thought.
Good luck.
I accidently knocked my Reader off a low table onto the carpet, and it was
OK.  Hopefully, yours will be OK, too.
Tracy


> Yes, still dead as a doornail.
> --le
>
> ----- Original Message -----
> From: "Gary Wunder" <gwunder at earthlink.net>
> To: "Kurzweil National Federation of the Blind Reader user list"
> <reader-users at nfbnet.org>
> Sent: Wednesday, August 29, 2007 9:16 AM
> Subject: Re: [Reader-users] my reader has died...
>
>
> Did you try the reset Laura?
> \
>
> ----- Original Message -----
> From: "Laura Eaves" <leaves1 at carolina.rr.com>
> To: "Kurzweil National Federation of the Blind Reader user list"
> <reader-users at nfbnet.org>
> Sent: Wednesday, August 29, 2007 8:12 AM
> Subject: [Reader-users] my reader has died...
>
>
>> Hi all -- Perhaps someone can help me get speech back on my reader.  But
>> I
>> am thinking this might be a power problem as my family says there is no
>> image on the display either...
>>
>> Status:
>> I got hold of an sd memory reader and copied the new installation files
>> to
>> 2577 on the card, after backing up the previous files.  The upgrade
>> seems
>> to
>> have installed properly as after a few minutes I had to accept a license
>> agreement and after that it said it had successfully installed.
>> I then turned the reader off and back on again and it seemed to be
>> working
>> fine.
>> I usually keep the reader plugged into external power and in the stand
>> when
>> I am not using it.  I put it in that state for future use.
>> Then (I shouldn't admit this I suppose, but I think it is important to
>> diagnose the problem)... I accidently got the power cord caught in my
>> wheelchair and before I could catch it, the reader fell from the stand
>> to
>> the table top.
>> I don't remember if I tested it right away after that, but I did put it
>> back
>> in its place and placed the cord in a less hazardous place.  But this
>> morning I went to use the reader and it is completely dead.  It doesn't
>> matter if the power cord is plugged in or not.  I have tried what seems
>> like
>> everything short of physically smacking the thing again to see if that
>> will
>> fix it, but nothing works.  The unit stayed snug in its case; when it
>> fell
>> it didn't come open, and I have ensured that all pieces are correctly
>> snapped together.
>>
>> Can anyone help? Do I need to send this in for repair? Is the little
>> drop
>> from the statnd to the desk someting that might void the warranty? There
>> was
>> no major trauma and of course I keep it away from moisture and such.
>>
>> Any help is much appreciated!
>> I think that since the reader is supposed to be a portable piece of
>> equipment and therefore jossled around with normal use, a little thump
>> shouldn't cause a major failure.  But I realize the reader is still
>> relatively new and so may not be perfectly sturdy.
>> I certainly hope it is covered under the warranty if I need to send it
>> in.
>> My gadget money is not an endless supply...
>> TIA
>> --le
>>
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