[nfbwatlk] NFB Cane-Related Airlines Incident

Julie Warrington jdwtlc at frontier.com
Wed Mar 25 17:50:07 UTC 2015

I traveled on Alaska Saturday to Arizona, and they did not have a problem 
with my cane along the wall beside the seat. I trabeld back on alaska on 
Tuesday and put my cane in the same place, and they asked to have it to be 
stowed in the front closet.
I didn't have a problem  with them taking it, they assured me I would have 
it in hand when I needed to get off. no incident  occured.
I didn't ask for anyone's name but she had already introduced herself.
sorry to hear you had this experience.
----- Original Message ----- 
From: "Oswal via nfbwatlk" <nfbwatlk at nfbnet.org>
To: "'Marci Carpenter via nfbwatlk'" <nfbwatlk at nfbnet.org>
Sent: Monday, March 23, 2015 8:31 PM
Subject: [nfbwatlk] NFB Cane-Related Airlines Incident

> Hi Marci,  just wanted you to know that I was asked to leave  the Alaska
> Airlines flight 667 from Dallas to  Seattle this evening because of the 
> cane
> I had stored  away the  cane  by the window  seat but before the plane 
> would
> take off, one of the crew member, Byron, asked  me to hand over the cane 
> for
> safety reasons.
> I gave him  the cane but asked for his name. He gave me his name but it
> bothered him and he brought a second staff member to speak to me. I told 
> him
> that I have already given the cane.  He told me that I  had asked for 
> their
> names; therefore,  they are going to take me off the plane. I assume that
> they were  looking for an apology from me for having asked  their names.
> After I got off the plane with my  two younger boys,  Byron followed me 
> to
> the gate and  told me that he would like to resolve  the issue. I told him
> that  I want to get home this evening but now I can't because  he has 
> taken
> me off the last flight of the day to Seattle.
> He told me that he could book me on the American Airlines flight  next
> morning. I told him that I can take care of  it myself.
> I  did later get  seats on the morning American Airlines flight for
> tomorrow, and we are  staying at Wyndham overnight.
> Talk to you more when I get in  tomorrow,
> Sushil
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